Sidebar requester mapping

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a requester mapping to define the requesting user for a record. This requester is used to identify the main contact for a record and Sidebar sends an email notification to the requester when they have unread messages in their discussions in the last 24 hours.

    Procedure

    On the Sidebar Requester Mapping screen, fill in the fields: