Legacy setup and configuration Release version: Australia Updated March 12, 2026 1 minute to readSet up and configure Conversational Integration with Facebook Messenger (Legacy). Set up the Virtual Agent integration with Facebook Messenger (Legacy)Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance.Configure the help link for the Virtual Agent Facebook Messenger integration (Legacy)Use the va.messenger.help.url system property to create the link that opens a web help page when requesters use the Help command in the Virtual Agent Facebook Messenger integration.
Legacy setup and configuration Release version: Australia Updated March 12, 2026 1 minute to readSet up and configure Conversational Integration with Facebook Messenger (Legacy). Set up the Virtual Agent integration with Facebook Messenger (Legacy)Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance.Configure the help link for the Virtual Agent Facebook Messenger integration (Legacy)Use the va.messenger.help.url system property to create the link that opens a web help page when requesters use the Help command in the Virtual Agent Facebook Messenger integration.