Customize auto-linking for Conversational Integration with Microsoft Teams

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Customize auto-linking for user profiles by defining the email Id of the user in any custom table rather than just the User [sys_user] table.

    Before you begin

    Role required: admin

    Procedure

    1. In the navigation filter, enter sys_properties.list.

      The entire list of properties in the System Properties [sys_properties] table is displayed.

    2. Search and open the sn_va_teams.auto_link_email_attribute system property.
    3. Provide a value in the format of table_name.column_name and save the record.
      Once the record is saved, you can initiate the conversation with the bot.