Hide or reveal the Show me everything button in Natural Language Understanding conversations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Set properties to hide or reveal the Show me everything button in Virtual Agent conversations that use NLU/Keyword (Natural Language Understanding) topic discovery.

    Before you begin

    Role required: virtual_agent_admin or admin

    About this task

    By default, the greeting portion of a Virtual Agent conversation includes a Show me everything button, which brings up the entire list of available Virtual Agent topics and a search filter. Use the following steps to toggle the Show me everything button for NLU/Keyword topic discovery.

    Procedure

    1. Navigate to All > sys_properties.list.
    2. Under glide.cs.disable.show_me_everything, set the value to TRUE.

    Result

    The Show me everything button is removed from the greeting messages in your Virtual Agent conversations.