Pass branding to a chat client

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Pass custom branding to your custom chat integration.

    See Set up your Virtual Agent bot's branding for more information about branding. Use sn_cs.VASystemObject.getSettings to apply branding.

    Example script:
    va_sms_twilio_adapter_default_text_outbound_transformer
    (function execute(inputs, outputs) {
      try {
        var richControl = inputs.rich_control;
        var branding = sn_cs.VASystemObject.getSettings("default_branding"); // new
        var header = "(" + branding["header_label"] + ") "; // new
        outputs.result = header; // new
        outputs.result += richControl['label'];
      } catch(e){
        gs.error('Error in default text outbound transformer: ' + e.message);
        throw e; 
      } 
    })(inputs, outputs);