Uninstall the Conversational Integration with Workplace from Facebook

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Uninstall the Conversational Integration with Workplace from Facebook and disassociate the app with your instance.

    Before you begin

    Roles required:
    • Virtual_agent_admin and external_app_install_admin or admin
    • Administrator for third-party applications

    Procedure

    1. Log in to Workplace from Facebook.
    2. Click Admin Panel.
    3. Click Integrations.
    4. In the list of Workplace from Facebook integrations, click Now Virtual Agent.
    5. In the window that displays the settings for Now Virtual Agent click Uninstall.
    6. In the window that requires authorization to uninstall the app, click Uninstall.

    Result

    Now Virtual Agent no longer appears on the list of integrations in Workplace from Facebook. The instance receives uninstallation information from Workplace from Facebook, and the app configuration and user information are deleted within 15 days.