Pick up your badge and wear it at all times for access to all Knowledge keynotes, sessions, and special activities. You can check in using the email address you used for registration or use the QR code in your mobile app.

Badge Pick-Up hours:

Venetian:
Level 2, Venetian Ballroom
Sunday, May 4: 9:00 a.m. – 5:00 p.m.
Monday, May 5: 7:00 a.m. – 8:00 p.m.
Tuesday, May 6: 7:00 a.m. – 6:00 p.m.
Wednesday, May 7: 8:00 a.m. – 5:00 p.m.
Thursday, May 8: 8:00 a.m. – 3:00 p.m.

Wynn:
Convention Lounge, off Sunset Promenade
Sunday, May 4: 9:00 a.m. – 5:00 p.m.
Monday, May 5: 7:00 a.m. – 8:00 p.m.
Tuesday, May 6: 7:00 a.m. – 6:00 p.m.
Wednesday, May 7: 8:00 a.m. – 5:00 p.m.
Thursday, May 8: 8:00 a.m. – 5:00 p.m.

WiFi connectivity is available throughout our official event space. To access the internet, please use the following information:

Network: Knowledge 2025
Password: #putAItowork

Create your agenda ahead of time to reserve a seat in your preferred sessions. Access the Catalog on our website or mobile app to view and add sessions to your personal agenda. Please note that if you’re not seated five minutes prior to the session starting, your seat may be given to another attendee.

For an overview of the session types and seating options, you can view the details here.

Use your agenda to help guide your day while you’re at Knowledge. You can also sync your agenda to your personal calendar. View the instructions here.

CreatorCon is the ultimate hands-on area for developers, architects, admins, and ServiceNow practitioners of all skill levels to build, experiment, and create the future of work on the AI platform for business transformation.

There is a lot to do at CreatorCon. Here are a few ideas to get you started.

1. Download the Collectible Community Cards app to create your own personalized hero avatar and connect with your ServiceNow Community network. Scan these cards and trade with others to redeem the CreatorCon T-Shirt and win exclusive prizes.

2. Connect with fellow ServiceNow developers, admins, and creators while pushing the limits of your skills and creativity. The Hackathon is open to all skill levels—whether you're just getting started or a seasoned expert. Register for the Hackathon onsite at the Community Pavilion on Tuesday, May 6, at 2:45 p.m.

3. Add the CreatorCon keynote on Thursday, May 8, at 3:00 p.m. to your agenda. Join Senior Developer Advocate Lauren McManamon and special guests as they unveil the latest developer tools, showcase exciting demos, and explore what it means to build on ServiceNow, Zurich, and beyond.

4. For Creators, Builders, and Coders of all backgrounds: Participate in this year's Hack4Good event, where you’ll collaborate with others to work on innovative solutions for nonprofit organizations.

Discover how to create the ultimate CreatorCon experience and learn how you can build a schedule that works for you here or head to the Community to learn more.

Visit ServiceNow University in the Expo to Put AI to work for your career and your team. Join us to:

• Experience an interactive learning journey that is personalized to you
• Explore how you can upskill, reskill, and future-proof your career
• Connect with experts to skill and empower your team

Meeting Center is located in the Venetian Ballroom. If you have a scheduled appointment in our Meeting Center, please follow the signs to the Meeting Center Reception area to meet your host.

Meeting Center hours:

Monday, May 5: 2:00 p.m. – 7:00 p.m.
Tuesday, May 6: 8:00 a.m. - 5:00 p.m.
Wednesday, May 7: 8:00 am – 6:00 p.m.
Thursday, May 8: 8:00 a.m. - 3:00 p.m.

Note: Meeting Center is closed during morning keynotes.

Knowledge provides Wordly AI-powered multilingual solutions for attendees. Wordly is accessed through the Wordly web app directly on your own devices using your own headset or ear buds.

You’ll be able to see and hear the live translation in 20+ languages including Arabic, Bahasa, Bengali, Chinese, Czech, Dutch, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tagalog, Tamil, Thai, and Vietnamese.

To access Wordly during a session, scan the QR code outside each room or theater or click on the room links provided under Translation Services in the mobile app.

You don’t want to miss this epic celebration at Knowledge. Join us on Thursday evening, May 8, at Sphere for an exclusive concert for Knowledge attendees by not just one—but two—GRAMMY®-winning superstars.

Important details for entry:

• Ticket distribution will take place at the Wynn and Venetian on Wednesday, May 7, from 3:00 p.m. – 5:00 p.m. and Thursday, May 8 from 8:00 a.m. – 7:00 p.m.
• You must have a ticket for this event. No exceptions. Tickets are first-come, first-served.
• ID and full conference Knowledge badge will be required to receive a ticket.
• If you want to sit with other attendees, you must come pick up your tickets together. Only one ticket will be issued per person and you may not pick up tickets for other attendees.
• Please be advised, this production includes the use of strobe lighting flashing lights, intense lighting, visual effects, loud noises, and atmospheric simulations. Such elements may aggravate certain medical or physical conditions, and guests should take into consideration if they have a history of discomfort or physical symptoms when experiencing these elements.
• No flash photography or professional recording devices permitted.
• No bags, backpacks, or small purses allowed.

Getting to Sphere:
Follow the venue signage to Sphere for the After Party. The Pedestrian Bridge will also be open from 6:00 p.m. - 10:30 p.m.