EXECUTIVE CIRCLE Insights Library Discover local expert knowledge, advice and thought-provoking opinions from business leaders.
ARTICLE Addressing the Gen AI fear factor
Recent studies reveal CEOs are optimistic about the transformative impact of Generative AI, but frontline workers have concerns. How do you bridge the gap between perception and reality?
 Read Now ARTICLE Finding a healthy AI balance for employees Stacey Marston, Head of People Systems and Operations at National Gas, outlines how HR professionals can find the correct balance to improve the employee experience with AI.
 Read Now PODCAST Experian podcast: Putting AI and automation to work Sally-Anne Hicks, Global VP of Automation at Experian talks to us about how to identify AI use cases for adding value to your operations.
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Get ahead of the curve Browse all EXECUTIVE CIRCLE podcasts, articles, and editorial features.
Articles
Article Digital skills: why they matter and how to develop them With the digital skills shortage set to become even more acute, organisations must transform how they train their people. Read More Article Addressing the Gen AI fear factor Discover why bridging the gap between perception and reality is crucial for Generative AI success. Read More Article It’s time to connect
Customers are increasingly unhappy with the service they receive. It’s time to make better connections.
 Read More Article Please transform responsibly
Discover why the transformation goals of cost and growth are not mutually exclusive.
 Read More Article Question assumptions to shape a new reality Simon Morris, Area VP for ServiceNow discusses how a tech-led innovation renaissance can build positive momentum.
 Read More Article Identify the pillars for generative AI success Learn how to drive generative AI success via a healthy balance and the right existing foundations.
 Read More Article The polycrisis is the death of prioritisation as we know it How can you overcome a polycrisis? Map uncertainty and use technology to enhance business strategy. Read More Article How the Ministry of Justice drives digital transformation Insights from Gina Gill, CDIO at Ministry of Justice UK and Rob Stirling, Deputy Director of Portfolio and Controls at Justice Digital. 
 Read More  Article Closing the talent gap to drive growth An article exploring how redefining career paths can close the skills gap.  Read More Article Finding a healthy AI balance for employees Explore how HR professionals can find the correct balance to improve the employee experience with AI.  Read More Article Five ways to better nurture talent in your organisation Kelley Steven-Waiss, ServiceNow CTO gives her top tips and considerations for leaders nurturing talent. Read More Article Build total experience for future success Create customer and employee journeys when things are going right and be ready when things go wrong.  Read More Article Adopt the control tower model for improved organisational visibility Simon Morris, ServiceNow Area VP discusses the difference digital technology can make to UK&I organisations. Read More Article Don’t let ESG’s impact get lost in translation An article discussing the right steps to tracking ESG progress and success.  Read More Load More
Podcasts
PODCAST AI transformation and the future of work
Exploring how robust data strategies and intuitive design are transforming AI with Andy Baynes, former Apple, Nest and Google Executive.
 Read More PODCAST Using AI to make Government more Human
Dr Laura Gilbert CBE, head of No.10 Downing Street's Incubator for AI and Chief Analyst at the Cabinet Office, talks to us about using AI to make government more human.
 Read More PODCAST Maximising the Minutes on AI
 In our podcast mini-series, Maximising the Minutes on AI, we’re joined by Adam Spearing, Head of AI Innovation for ServiceNow EMEA, to explore the latest trends, groundbreaking innovations, and debunk common AI myths.
 Read More PODCAST Harnessing AI for Cultural Transformation
Gina Gill, Chief Strategy officer for the Governments Central Digital and Data Office (CDDO), discusses the need for a unified digital vision across departments and the growing role of AI to enhance citizen services.
 Read More PODCAST Experian podcast: Putting AI and automation to work
Sally-Anne Hicks, Global VP of Automation at Experian talks to us about how to identify AI use cases for adding value to your operations.
 Read More PODCAST Smart CT: keeping innovation flowing for continuous improvement
Andy Morgan, CEO of Smart CT discusses re-defining digital transformation and creating a company-wide culture of innovation.
 Read More PODCAST Mitie: turning operational efficiency into public benefit
Find out how Mitie is using technologies like AI to improve operational efficiency.
 Read More PODCAST Lessons from Female Founders Kelley Steven-Waiss discusses her inspiration, role models, and how she found a clear path to empowerment. Listen Now PODCAST Forget customer service, what makes a great experience? A discussion on what experience is, what it isn't and how to build lasting customer relationships. Listen Now PODCAST Unveiling the power of Megatrends A discussion on how leaders can find the business value in big trends by welcoming new technologies. Listen Now PODCAST How to harness automation and AI as an innovation enabler A discussion on the key priorities and use cases to harness automation and AI as an innovation enabler. Listen Now PODCAST MOJ evolves recruitment strategies for a new era Gina Gill, CDIO at Ministry of Justice, shares insight into how they align people and technology.  Listen Now PODCAST Evolution of the employee experience A discussion on organisations empowering their people to navigate the employee experience journey. Listen Now PODCAST Creating data-driven Employee Experiences Kelley Steven-Waiss, ServiceNow CTO offers insight into techs impact on the changing world of talent. Listen Now PODCAST Exploring the true meaning of total experience Insight into Total Experience: what it is, what it means, and how businesses can make it a reality. Listen Now Load More
In The  Media
THE TIMES Building bridges, not barriers: the benefits of a connected ecosystem Taking on the world’s biggest problems has to be a team effort. So how do forward-thinking businesses forge the most effective connections? Read More THE TIMES What Inspires Loyalty? Good customer service is important. But with the ongoing cost of living crisis and the threat of recession testing brand loyalty, it’s absolutely vital to provide a top-tier customer experience. Read More THE TIMES Why AI can be great news for businesses – and employees Many firms are already reaping the benefits of artificial intelligence systems, which are expected to give the global economy a huge boost. Is now the time to invest in software to empower a workforce to use its full potential? Read More FINANCIAL TIMES Doing well by doing good: five ways ESG creates value A focus on ESG not only helps corporations build a better world: it is the key to unlocking growth and profitability. Read More FINANCIAL TIMES Resilience is the key to companies thriving - not just surviving Funds spent improving corporate resilience were once regarded as pure  cost. Here’s why businesses are increasingly accepting the outlay as a  long-term investment to improve competitive advantage. Read More FINANCIAL TIMES Navigating Macro Uncertainty : Why now is the perfect time to innovate When times  are tough, it's human instinct to concentrate on weathering the storm  rather than innovating – but business leaders who hunker down could be  making a huge mistake. Read More THE TIMES How preparing for the worst pays off With the threat of data breaches and cyberattacks, conflicts and  pandemics, only one in five CEOs think their company is risk ready. But  being prepared can mean a huge competitive advantage Read More Load More
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