Discover local expert knowledge, advice and thought-provoking opinions from business leaders.
Recent studies reveal CEOs are optimistic about the transformative impact of Generative AI, but frontline workers have concerns. How do you bridge the gap between perception and reality?
Stacey Marston, Head of People Systems and Operations at National Gas, outlines how HR professionals can find the correct balance to improve the employee experience with AI.
Sally-Anne Hicks, Global VP of Automation at Experian talks to us about how to identify AI use cases for adding value to your operations.
Browse all EXECUTIVE CIRCLE podcasts, articles, and editorial features.
With the digital skills shortage set to become even more acute, organisations must transform how they train their people.
Discover why bridging the gap between perception and reality is crucial for Generative AI success.
Customers are increasingly unhappy with the service they receive. It’s time to make better connections.
Discover why the transformation goals of cost and growth are not mutually exclusive.
Simon Morris, Area VP for ServiceNow discusses how a tech-led innovation renaissance can build positive momentum.
Learn how to drive generative AI success via a healthy balance and the right existing foundations.
How can you overcome a polycrisis? Map uncertainty and use technology to enhance business strategy.
Insights from Gina Gill, CDIO at Ministry of Justice UK and Rob Stirling, Deputy Director of Portfolio and Controls at Justice Digital.
An article exploring how redefining career paths can close the skills gap.
Explore how HR professionals can find the correct balance to improve the employee experience with AI.
Kelley Steven-Waiss, ServiceNow CTO gives her top tips and considerations for leaders nurturing talent.
Create customer and employee journeys when things are going right and be ready when things go wrong.
Simon Morris, ServiceNow Area VP discusses the difference digital technology can make to UK&I organisations.
An article discussing the right steps to tracking ESG progress and success.
Exploring how robust data strategies and intuitive design are transforming AI with Andy Baynes, former Apple, Nest and Google Executive.
Dr Laura Gilbert CBE, head of No.10 Downing Street's Incubator for AI and Chief Analyst at the Cabinet Office, talks to us about using AI to make government more human.
In our podcast mini-series, Maximising the Minutes on AI, we’re joined by Adam Spearing, Head of AI Innovation for ServiceNow EMEA, to explore the latest trends, groundbreaking innovations, and debunk common AI myths.
Gina Gill, Chief Strategy officer for the Governments Central Digital and Data Office (CDDO), discusses the need for a unified digital vision across departments and the growing role of AI to enhance citizen services.
Sally-Anne Hicks, Global VP of Automation at Experian talks to us about how to identify AI use cases for adding value to your operations.
Andy Morgan, CEO of Smart CT discusses re-defining digital transformation and creating a company-wide culture of innovation.
Find out how Mitie is using technologies like AI to improve operational efficiency.
Kelley Steven-Waiss discusses her inspiration, role models, and how she found a clear path to empowerment.
A discussion on what experience is, what it isn't and how to build lasting customer relationships.
A discussion on how leaders can find the business value in big trends by welcoming new technologies.
A discussion on the key priorities and use cases to harness automation and AI as an innovation enabler.
Gina Gill, CDIO at Ministry of Justice, shares insight into how they align people and technology.
A discussion on organisations empowering their people to navigate the employee experience journey.
Kelley Steven-Waiss, ServiceNow CTO offers insight into techs impact on the changing world of talent.
Insight into Total Experience: what it is, what it means, and how businesses can make it a reality.
Taking on the world’s biggest problems has to be a team effort. So how do forward-thinking businesses forge the most effective connections?
Good customer service is important. But with the ongoing cost of living crisis and the threat of recession testing brand loyalty, it’s absolutely vital to provide a top-tier customer experience.
Many firms are already reaping the benefits of artificial intelligence systems, which are expected to give the global economy a huge boost. Is now the time to invest in software to empower a workforce to use its full potential?
A focus on ESG not only helps corporations build a better world: it is the key to unlocking growth and profitability.
Funds spent improving corporate resilience were once regarded as pure cost. Here’s why businesses are increasingly accepting the outlay as a long-term investment to improve competitive advantage.
When times are tough, it's human instinct to concentrate on weathering the storm rather than innovating – but business leaders who hunker down could be making a huge mistake.
With the threat of data breaches and cyberattacks, conflicts and pandemics, only one in five CEOs think their company is risk ready. But being prepared can mean a huge competitive advantage
Keep up with our latest executive content and events.