Automate workflows and processes using ServiceNow® applications. Increase self-service and lower mean time to resolution.
Automation Discovery
Identify ways you can increase operational efficiency using ServiceNow® automation applications.
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Benefits of Automation Discovery Accelerate time to value
Discover out-of-the-box automation opportunities to maximise your ROI—fast.
Become more strategic
Give your IT agents more time to focus on key initiatives.
Operate more efficiently
Increase end-user productivity by making it easy for them to self-serve through automation.
Features of Automation Discovery Incident analysis
Use AI to comb through past incidents and uncover up to 180 pre-defined automation opportunities.
Deflection potential
See how many incidents could have been resolved using automation applications.
Time-saved projections
Use a dashboard widget to view potential work hours saved through automation.
Deeper insights
Understand which business units or teams would benefit the most from implementing automation.
How to get Automation Discovery

Automation Discovery is available with the ServiceNow AI Platform. Deliver workflows that connect people, functions and systems with the platform of platforms for digital business.

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