Employee engagement describes the overall enthusiasm of employees in their work and understanding it is a vital factor in improving performance.
It seems like it should be a straightforward equation: Employees plus time at work equals output. Unfortunately, things aren’t usually so simple. The truth is that many employees struggle with remaining motivated and productive while on the company’s time. In fact, according to Gallup in 2022, only 32% of full- and part-time employees are actively engaged and 17% are actively disengaged, following a downward trend from 2020 and 2021. This is creating major problems for industries around the world.
The good news is that your business has the opportunity to counter this growing trend of employee disengagement. By tracking employee engagement metrics, encouraging honest employee feedback and applying the right employee engagement tools and strategies, organisations of all sizes and types can take the right actions to ensure that their workforce is dedicated to achieving company objectives.
Learn more about what ServiceNow could do for your organisation.