As technology is further integrated into every aspect of business, the supporting infrastructures will likewise grow in complexity. Increased business capability can thus mean reduced technology visibility. Documenting today’s dynamic IT infrastructure is becoming a more challenging task than manual processes and traditional discovery probes can handle. The end result? Infrastructure maps that are fragmented, inaccurate or simply outdated by the time they’re completed. ServiceNow offers a solution to slow-moving tools, with ITOM Visibility.
ITOM Visibility from ServiceNow creates a clear picture of your evolving IT infrastructure. Built-in discovery capabilities maps your technology infrastructure by: (1) employing the latest, most detailed patterns to quickly create a complete inventory of all physical and logical infrastructure elements including custom applications—right as they’re being deployed into the environment; (2) additional capabilities including digital fingerprinting and one-touch service mapping link the infrastructure elements into end-to-end maps that show exactly how business capabilities, services and infrastructure elements relate to and depend upon each other. Additionally, ITOM Visibility automatically locates and catalogues all TLS/SSL certificates within the infrastructure and provides automated workflows to renew expiring certificates. ServiceNow makes it all work.
Enjoy complete service visibility into your infrastructure that scales along with your needs. Try ITOM Visibility from ServiceNow, and get more out of the infrastructure at the heart of your business.