Gain the insights to move from strategy to business outcomes. Align your organisation on a single platform with Strategic Portfolio Management.
FORMERLY ITBM Strategic Portfolio Management (SPM) Deliver business outcomes with confidence by consolidating all your work and aligning it on a single, AI-driven cloud platform. Connect strategy with delivery to provide 360º of visibility so you can speed value across the organisation. Watch Demo See Infographic
SPM Overview
One platform for enterprise automation Break down silos and gain visibility across the enterprise, equipping business leaders with the information they need to make decisions and meet goals quickly. Unify data and workflows on the ServiceNow AI Platform, a single system of action for the enterprise. Watch Video (1:11)  Explore AI Platform
Featured apps and capabilities for Strategic Portfolio Management SPM groups key applications and capabilities into packages that can scale with you as your needs change. Now Assist for SPM Break down barriers with generative AI to deliver customer value quickly. Strategic Planning Connect strategy to execution with end-to-end planning in a single workspace. Scenario Planning Simulate and compare investment scenarios to align your portfolio with your business strategy.  Investment Funding Manage funds based on business needs and your organisation’s strategic objectives. Agile Development Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.  Scaled Agile Framework (SAFe) Align Agile software and product development efforts for speed and efficiency.  Project Portfolio Management Gain visibility into traditional, agile and hybrid work to optimise portfolios. Demand Management Capture, assess and manage demands from the business in one location. Collaborative Work Management Empower teams and simplify work with a hub for planning, visualisation and collaboration. Resource Management See staff availability, allocation and capacities for all work tracked in ServiceNow. Innovation Management Capture new ideas from across your organisation in a single location. Digital Portfolio Management Make informed decisions with a unified view of services, products and apps. Release Management Plan, design, build, configure and test hardware and software and software releases with precision. Predictive Intelligence Simplify and accelerate everyday work with built-in machine learning. Virtual Agent Resolve issues fast with an intelligent chatbot that understands simple, human language. Process Mining Improve outcomes by optimising process flows to streamline work. Performance Analytics Anticipate trends, prioritise resources and continuously improve with real-time analytics. Load More
Do more with Strategic Portfolio Management Combine Strategic Portfolio Management with other products and apps to create a powerhouse technology platform. Differentiate your business with the secure and resilient technology delivery. Discover Solutions
Put AI to work for people Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees' fingertips, letting you translate that intelligence into action. Explore Generative AI
"ServiceNow brings state-of-the-art functionality to project management. The platform approach will make it easier to leverage meaningful data." Christian Dietrich VP, Global Project Services, T-Systems Read Case Study See All Case Studies
Explore further Dive into overview articles on a variety of topics related to Strategic Portfolio Management. Learn About ServiceNow See All Articles What is strategic portfolio management? What is Project Portfolio Management (PPM)? What is digital transformation? What is generative AI? What is innovation management? What is resource management? What is Agile portfolio management? What is the difference between Agile vs. Waterfall? What is SAFe (Scaled Agile Framework)? What is IT automation? What is hybrid project management? What is the difference between ServiceNow and Jira?
Benefits
Benefits Align your entire organisation to deliver the outcomes that matter with Strategic Portfolio Management.
Roadmap your strategy Build clearly defined, continuously adaptable plans. Visualise strategies and targets, know whether you're meeting objectives, and make decisions with confidence. Explore Agile Development Manage Your Portfolio
Align work to strategy   Respond quickly when changes are needed. Enable planners to identify, prioritise and schedule the right work while aligning teams, driving efficiency and staying on strategy. Explore Demand Management  Plan Scenarios 
Deliver value fast  Enable teams to work in the way they can be most effective, in Agile, traditional or hybrid methodologies, while staying aligned to strategic goals.  Explore SAFe  Discover Strategic Planning 
World of Work
The rise of hybrid work delivery High-performing organisations prioritise flexible work delivery.
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Drive business agility and resilience Find out how organisations achieve high performance across strategic initiatives with hybrid delivery model.
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Boost innovation and achieve superior outcomes Increase efficiency and drive sustainable growth with hybrid project delivery. Customise your approach to each project’s needs.
Platform
Built on the ServiceNow AI Platform SPM includes AI-powered platform capabilities so you can plan, deliver and track value across different methodologies. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forward. Explore AI Platform Watch Video
Intelligent automation Work smarter and make better business decisions.  Supercharge your workflows with machine learning and AI-powered experiences. Discover AI Get Infographic
Single data model Connect your digital products and trust your data. Use Configuration Management Database to eliminate information silos, with just one data source for your enterprise. Explore CMDB Read Ebook
Intelligent chatbot Answer questions, resolve common issues and kick off workflows instantly with a virtual assistant. Discover Virtual Agent Explore Conversational AI
Security lives at the centre of all we do Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified integrations Strategic Portfolio Management seamlessly integrates with a variety of products, software and productivity tools. See All Integrations Streamline your workflows with automated exports directly into MS PowerPoint and eliminate time-consuming manual tasks. Integrate Jira with ServiceNow Agile Development to enable bidirectional synchronisation of records between the two applications. Orchestrate the entire software development lifecycle, from concept to launch, through comprehensive DevOps integration. Enable project actions such as move project, apply a template, import project and export project. Get instant project updates and work together seamlessly with teams to accelerate outcomes. Accelerate project delivery with automated status updates and real-time team communication.
Users
Role-based apps for SPM Add continuous value to the business, no matter what hat you wear. Find ways to build agility for planning, use resources more efficiently and improve collaboration across the organisation.
CXO Gain the real-time, end-to-end visibility to understand business needs in the context of strategy. Get insight into the relationship between initiatives, investments, dependencies and actual work to consistently align assets to strategic priorities and achieve successful business outcomes.
Strategic Planning Capture strategies and targets to fully understand if they are meeting strategic objectives. Performance Analytics Help to ensure that teams are focused on the highest-impact work to improve efficiency and staff productivity. Scenario Planning Compare scenarios for cost, benefit, strategic alignment and resource allocation. Perform what-if analysis as strategy and priorities shift.
Director, portfolio management office Take charge of multiple organisational priorities for increased visibility and informed funding and resource alignment across the portfolio. Deliver superior outcomes based on data-driven business decisions.
Process Mining View process performance across the portfolio to identify areas that would benefit from automation. Innovation Management Gather and manage all innovation ideas in one place. Prioritise new ideas to align with ongoing work. Demand Management Centralise strategic requests from the business to IT and automate the investment decision process.
Agile leader Steer your organisation's Agile transformation, identifying opportunities to improve business performance through greater agility and automation. Align Agile practices and processes to strategic priorities and consistently enable faster, more efficient business outcomes.
Agile Development Simplify execution so teams can deliver products and services faster. Scaled Agile Framework (SAFe) Use Agile concepts to improve delivery of business outcomes and scale agility at the enterprise level. Process Mining Get deep insight into processes to uncover inefficiencies and remove roadblocks.
Project manager Strengthen the connection between the work your team does, leadership priorities and organisational initiatives. Empower your team to deliver optimal value quickly and efficiently no matter how often things change.
Project Portfolio Management Manage and track timelines, budget and resources from a single intuitive interface. Resource Management  Get a consolidated view of staff capacity and resource allocations for any task or need. Agile Development Deliver using the work methodology best suited to the team and project, whether it's Agile, traditional or hybrid.
Plans and Packages
What You Get SPM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you. Contact Us for Custom Quote
Package options Get the tools you need most with the SPM package that meets your business needs. Scroll down to see a sample of the features in each package.
Standard For businesses driving initiatives with traditional methods that align to strategy and goals. Project Portfolio Management Innovation Management Demand Management Resource Management Release Management Digital Portfolio Management Portfolio Planning Financial Planning Performance Analytics
Professional For businesses seeking to manage initiatives end-to-end, aligning them with strategy based on Agile or hybrid methods. Test Management Strategic Planning Scaled Agile Framework (SAFe) Investment Funding Agile Development¹ Predictive Intelligence Virtual Agent Project Portfolio Management Innovation Management Demand Management Resource Management Release Management Digital Portfolio Management Portfolio Planning Financial Planning Performance Analytics
1  Available to license separately as part of the Agile Team package.
Look who's winning with ServiceNow
Key features for SPM Now Assist for SPM Break down barriers with generative AI to deliver customer value quickly. Strategic Planning    Connect strategy to execution with end-to-end planning in a single workspace. Scenario Planning Simulate and compare investment scenarios to align your portfolio with your business strategy.
Get results quickly ServiceNow Impact Increase adoption, optimise platform health and see value faster. Try our AI- and human-powered product. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices and more.   Expert services Get a team of experts to support your implementation, improve your instance health or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognised ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions and explore products by release.  
Resources
Read Report Discover how the 12 providers that matter most stack up with strategic portfolio management tools. Watch Video Learn how Strategic Portfolio Management helps your business respond to rapidly changing customer needs. See Latest Release The ServiceNow AI Platform connects people, functions and systems across your business. Check out the latest apps and capabilities.
Featured resources View All Resources
ANALYST REPORT The Economic Impact of SPM Get Report
Ebooks Turbocharge Your Project Management Office Get the Greatest ROI from Your Strategic Initiatives Traditional or Agile Alone Won’t Cut It: Why You Need a Hybrid Approach Data Sheets Demand Management Resource Management Hybrid Management
What the industry experts are saying Find out why we're a leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools. Get Report Discover Business Value
Look who's winning with ServiceNow See how other companies align their organisation to deliver outcomes that matter. View All Stories Argonne National Laboratory centralises operational service to improve science needs. Watch Video Fujitsu standardises IT operations for greater agility. Read Story UNC Health uses digital workflows to integrate multiple complex systems. Get Case Study Syntax reduces customer escalations by 90%. Find Out How
Talk to an expert Connect with us to put AI to work and shorten the line between your business strategy and strong results. Contact Us
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