Put AI to work for life sciences
Simplify processes and help increase efficiency to speed life-saving treatments to market. Improve patient outcomes while promoting security and compliance.
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ServiceNow wins 2024 TSIA Star Award for Innovation that improves digital customer experience.
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Life Sciences Contact Sales Industry Solutions Products Customer Stories Featured Resources
Discover life sciences solutions
Identify, develop and bring life-saving therapies to market using one AI-powered platform.
Optimise the Contact Centre
Enhance contact centre experiences and outcomes
Upgrade customer experiences to realise efficiencies in clinical trials, lab operations and patient care.
Related products Healthcare and Life Sciences Service Management Clinical Device Management
Digitise Plant Operations
Achieve a complete, contextual view of OT systems.
Connect your operational technology to production processes with digital workflows to help rapidly respond and recover from any incident or change.
Related products Operational Technology Management App Engine
Modernise Technology and Innovate IT
Optimise IT service operations
Run secure, automated digital operations to help predict and prevent issues, increase productivity and deliver scalable services.
Related products IT Operations Management Integrated Risk Management
Featured products
Explore ServiceNow® products that help enhance contact centre management, achieve high-quality performance, fuel growth and lower costs.
Healthcare and Life Sciences Service Management
Add precision to processes across laboratory, ancillary and administrative departments.
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Clinical Device Management
Manage, service, operate and secure your laboratory and clinical devices.
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App Engine
Empower creators of all skill levels to bring unique workflows to market with less complexity, cost and risk.
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IT Operations Management
Deliver proactive digital operations, predict issues and automate resolutions with generative AI.
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Operational Technology Management
Streamline plant operations and maximise uptime. Prioritise and respond to incidents quickly.
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Integrated Risk Management
Transform siloed, inefficient processes across the enterprise into an integrated risk programme.
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Bayer creates ground-breaking legal shared services function
Global life sciences leader reaches 80% automation rate using ServiceNow.
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Siemens Healthineers speeds patient diagnosis and treatment
Siemens Healthineers pioneers break through in healthcare using ServiceNow's AI-powered platform.
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Fresenius simplifies access to IT support with Virtual Agent
Fresenius implements Virtual Agent, integrated with Microsoft Teams, to streamline IT support and improve the user experience.
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McKesson implements IT Service Management to consolidate and modernise its IT support systems
McKesson partners with ServiceNow to implement IT Service Management and train 4,000 agents on the platform, utilising the RiseUp with ServiceNow programme.
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Marken unlocks vital time and process efficiencies with ServiceNow
Marken adopts ServiceNow's AI-powered platform and enhances company operations by automating 85% of all IT requests.
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