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IT modernization strategy and cloud-based infrastructure for your organization

Modernise and automate IT

Provide impactful service delivery experiences and increased productivity.

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Modernise and automate IT

Consolidate on a single cloud platform for IT

Modernise IT service experiences. Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.

Deliver impactful experiences on a single platform

Harness the power of a shared data model with common workflows. Transform self‑service with personalised, consumer‑style web and mobile experiences.

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Get ahead of issues and resolve them faster

Pinpoint the root cause and automate remediation. Scale staff using conversational virtual agents. Give agents info and recommendations—all in one place.

Align and optimise the full IT lifecycle

Manage strategy and operations on one platform to prioritise demand and mitigate risk. Deliver apps, services and products with speed and agility.

Turbocharge PMO

Don’t just take our word for it

See how companies like yours have transformed their IT experience.

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FINANCIAL SERVICES

Eliminated multiple legacy tools

Western & Southern aligns IT modernisation roadmap with business strategy.

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ENERGY/UTILITIES

Reduced outages 80%

TransAlta modernises employee experience and maximises visibility into IT services.

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HEALTH CARE

Reduced status calls 50%

HealthPartners creates unified view to manage work in one place.

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Solutions to power your IT transformation

ITSM Technology

IT Service Management (ITSM)

Consolidate legacy systems to elevate the service experience, increase productivity and achieve new insights.

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Align business process to business priorities

IT Business Management (ITBM)

Align work to business priorities, optimise run-the-business resources and reduce time to market.

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Gain visibility with ITOM

IT Operations Management (ITOM)

Gain visibility into your operations footprint, manage IT service health and optimise delivery and spend.

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The technology foundation for IT transformation

Now Platform

The foundation for all your ServiceNow solutions, certified partner apps and custom app needs.

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Knowledge 2021

Explore the endless possibilities of workflow at your pace.

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Now at Work 2021

Know the moment Now at Work registration and sessions go live.

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Meet with the experts to automate and modernize IT in your organization

Featured resources

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ANALYST REPORT

A 6-time Magic Quadrant for ITSM Tools Leader

See why in the 2019 Gartner Magic Quadrant for IT Service Management Tools.

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ANALYST REPORT

Total Economic Impact

Forrester examines the potential ROI that enterprises may realise by deploying ServiceNow IT apps.

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EBOOK

Transform IT

Drive better business outcomes by improving IT service delivery and support.

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EBOOK

IT strategy is dead…so what’s next?

4 steps to go from outsourced service provider to indispensable business partner.

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EBOOK

Where is IT today?

Understand IT’s role as an innovator for business transformation to stay competitive.

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EBOOK

Leaving legacy IT is easier than you think

Discover a stress-free methodology for implementing a modern ITSM solution—fast.

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EBOOK

Turbo charge your project management office

Learn how to increase business value, improve reliability and accelerate delivery.

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Talk to an expert

Break down silos. Work smarter, not harder, with intelligent automation. Simplify the planning, delivery and management of services. Bring value to your business—now.

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Explore more:    ITSM   AIOps   Customer Service

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