---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Clone Home (dashboard)

# Clone Admin Console {#ariaid-title1}

Release version: Zurich  
Updated September 12, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Clone Admin Console is the user interface where administrators can manage, request, and monitor their instance clones.

## Clone Home {#Clone-UI__section_unl_yxv_cxb}

The home page displays the current clones in your instance. Use the search bar to locate your clone.  
Filter options enable you to locate a clone based on its status. To view a list of statuses, see [Clone states](https://www.servicenow.com/docs/52Js6S8r6FTkWDeU_wQ99Q "A reference topic displaying the various states of a clone.").  
Note:  
The clone home page displays clones requested through the Clone Admin Console. You can't view clones requested through the legacy request page `(clone_instance.do)` in the dashboard. To view legacy clones in either a grid or list view, navigate to AllInstance CloneLive ClonesClone History.

## Configurations {#Clone-UI__section_awx_yxv_cxb}

The configurations tab displays an overview and information about clone instances and clone profiles. See [Configurations](https://www.servicenow.com/docs/RXs8jVrRqQ~77nEvDWl64Q "Use the configurations page to add clone instances or create clone profiles.") for more information.

## Definitions {#Clone-UI__section_d3l_zxv_cxb}

The definitions tab displays an overview for exclusions, preservers, and cleanup scripts. See [Definitions](https://www.servicenow.com/docs/y~Bz_~zXi9rKvUTQ615jZg "Use clone definitions such as exclusions, preservers, and cleanup scripts in your clone.") for more information.

## Request clone {#Clone-UI__section_bgt_3c5_gxb}

The clone request page contains guidance and explanations for how the various clone settings affect your clone. You can use the scheduling calendar to help to prevent timing conflicts with ServiceNow maintenance windows. To learn more about how to request a clone see [Request a clone](https://www.servicenow.com/docs/ICPlDmxhwMDDq__6nETF~A "Request a clone to copy data from a production instance to a non-production instance or to copy data between non-production instances.").

## Deprecated Clone Options {#Clone-UI__section_s52_3yw_gbc}

The clone option check box Preserve users and related tables was removed from the [Clone options](https://www.servicenow.com/docs/~btPBXpPxLdEnT7BBwEqOA "A reference topic that contains various configurations for your data when requesting a clone.") in the Utah release. In some cases, past customizations to the clone request page or related to clone, may cause this field to remain on your form.  
Important:  
Selecting this deprecated field doesn't effect the user, role, or related tables during your clone.  
Note:  
Beginning with the Australia release, users attempting to access the legacy Instance Clone page, clone_instance.do, are redirected instead to the [Clone Admin Console](https://www.servicenow.com/docs/yGcnwiTCE0CFUmyQPy3ZbA "The Clone Admin Console is the user interface where administrators can manage, request, and monitor their instance clones."). To view clone history for clones prior to the Australia release, view the legacy Clone History \[clone_instance\] table.

For more information about using Clone Admin Console instead of the legacy Instance Clone, see [KB1425858: Clone Admin Console: Quick Start Guide \& Instructions](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1425858).

*[\>]: and then