AWS Global Accelerator pattern-based discovery

  • Release version: Yokohama
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of AWS Global Accelerator pattern-based discovery

    The AWS Global Accelerator pattern-based discovery in ServiceNow enables automated identification and mapping of AWS Global Accelerator resources within your cloud environment. This capability is part of the Discovery and Service Mapping Patterns application and helps maintain an accurate and up-to-date CMDB with detailed AWS Global Accelerator data.

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    Key Features

    • Pattern Activation: The AWS Global Accelerator discovery pattern is disabled by default and must be enabled manually. Starting from Visibility Content version 6.28.0, enabling or disabling patterns does not count as a customization, ensuring ongoing updates without losing configuration.
    • Discovery Prerequisites: Customers must verify AWS discovery prerequisites and ensure relevant resources are not listed in the Resource Inclusion List table to prevent duplicate entries.
    • Data Population: The discovery populates data into both CMDB and non-CMDB tables:
      • Non-CMDB tables: Data is stored when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern. This data can be reviewed under All > Configuration > AWS.
      • CMDB tables: Key AWS Global Accelerator resource details are stored in the Cloud Resource [cmdbcicmpresource] table with attributes such as ARN, name, resource type, install status, and operational status.
    • CI Relationships: The pattern establishes relationships linking Global Accelerator resources to cloud service accounts and other cloud resources, supporting comprehensive configuration item mapping.
    • AWS Tag Discovery: Tags associated with AWS Global Accelerator resources are collected and stored in the Key Value [cmdbkeyvalue] table, helping with resource categorization and management.

    Practical Application for ServiceNow Customers

    This discovery pattern automates the integration of AWS Global Accelerator infrastructure details into your CMDB, improving visibility into your cloud architecture and aiding in asset management, compliance, and operational decision-making. By enabling this pattern and adhering to prerequisites, customers can expect accurate, relationship-rich data that reflects the current state of their AWS Global Accelerator deployments.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in Amazon AWS Cloud components discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see Amazon Web Services (AWS) Resource Inventory.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Status [status] The current operational state of the Global Accelerator.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.
    Is Enabled [is_enabled] Indicates whether the Global Accelerator is enabled or disabled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Resource type [resource_type] Type of resource. The value is set to AWS::GlobalAccelerator::Accelerator.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.

    CI relationships

    The Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern creates these relationships to support AWS Global Accelerator discovery.

    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Cloud Service Account [cmdb_ci_cloud_service_account]
    AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator] References Cloud Resource [cmdb_ci_cmp_resource]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.