AWS Storage Gateway File Share pattern-based discovery

  • Release version: Yokohama
  • Updated June 16, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of AWS Storage Gateway File Share pattern-based discovery

    This feature in ServiceNow’s Discovery and Service Mapping Patterns enables automated identification and mapping of AWS Storage Gateway File Share resources within your cloud environment. It supports detailed inventory collection, including extended attributes and relationships, to populate both CMDB and non-CMDB tables, ensuring comprehensive visibility of your AWS Storage Gateway File Shares.

    Show full answer Show less

    Key Features

    • Pattern Activation: The AWS Storage Gateway File Share discovery pattern is disabled by default. Starting from Visibility Content version 6.28.0, enabling or disabling patterns no longer counts as a customization, allowing seamless updates and resetting to the latest pattern version after upgrades.
    • Discovery Prerequisites: Ensure AWS discovery prerequisites are met and that relevant resources are not present in the Resource Inclusion List to avoid duplicate discovery.
    • Support for AWS GovCloud: Discovery can be configured for AWS GovCloud accounts by using a datacenter URL when setting up AWS service accounts.
    • Data Storage: The pattern populates data in both CMDB and non-CMDB tables:
      • Non-CMDB: Extended inventory data is stored and accessible under Configuration > AWS.
      • CMDB: Core resource details and relationships are stored, supporting configuration management and operational insight.
    • CI Relationships: Discovered file shares are linked to the Cloud Gateway and AWS Datacenter CIs, establishing hosting and reference relationships to model resource dependencies accurately.
    • AWS Tag Collection: Tags associated with Storage Gateway File Shares are collected and stored in the Key Value table, enabling enhanced filtering and reporting.

    Key Outcomes

    • Accurate discovery and inventory of AWS Storage Gateway File Share resources, including detailed attributes such as ARN, file share type (NFS or SMB), and gateway associations.
    • Improved CMDB data quality through structured data population and maintained relationships, facilitating better service mapping and cloud resource management.
    • Support for discovery in specialized AWS environments like GovCloud, ensuring comprehensive coverage across AWS account types.
    • Efficient management of discovery patterns with simplified activation and upgrade processes, reducing maintenance overhead.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in Amazon AWS Cloud components discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see Amazon Web Services (AWS) Resource Inventory.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Storage Gateway - File Share [cmdb_aws_storage_gateway_file_share]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the resource.
    Name [name] The name assigned to the resource or file share.
    Configuration Item [configuration_item] References the Cloud Gateway [cmdb_ci_cloud_gateway] table.
    File Share Type [file_share_type] The type of file share provided by the Storage Gateway. For example: NFS or SMB.
    Gateway Arn [gateway_arn] The ARN of the AWS Storage Gateway associated with the resource.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern.

    Table 2. Cloud Gateway [cmdb_ci_cloud_gateway]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the resource.
    Name [name] The name assigned to the resource or file share.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Description [short_description] Type of resource. The value is set to AWS::StorageGateway::FileShare.

    CI relationships

    The Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern creates these relationships to support AWS Storage Gateway File Share discovery.

    CI Relationship CI
    Cloud Gateway [cmdb_ci_cloud_gateway] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS Storage Gateway - File Share [cmdb_aws_storage_gateway_file_share] References Cloud Gateway [cmdb_ci_cloud_gateway]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.