ServiceNow ITAM solutions help customers to keep track of important software data, including EULAs, which provide essential details such as maintenance and support information, how the software can be used, who or what devices can use the software, and what constitutes a user violation. This enables users to effectively manage the software life cycle and strategically optimise the software estate to reduce risk and maintain compliance.
Additionally, ServiceNow takes things further, with the License Workbench. License Workbench helps to ensure full compliance, keeping detailed records of the number of available licence rights, and comparing that to the number of rights being consumed. This not only allows organisations to identify important trends, but also provides them with essential oversight for identifying and acting on any publishers who are not in full compliance.