Reporting
Every business wants to get the right information to the right people to help them make better decisions. But decentralised data and inflexible reporting capabilities make this challenge even more difficult.
ServiceNow Reporting combines the power of our platform with a single data model to generate and distribute the information your users need, when they need it. They get predefined and customized reports, and can create eye‑catching dashboards in a flash.
Quickly Build Reports Using the Report Designer
Quickly Build Reports Using the Report Designer
Use Pre-Packaged Homepages to Get You Started
Use Pre-Packaged Homepages to Get You Started
Create Interactive Dashboards
Create Interactive Dashboards
Reports You Can Rely On
Built on a centralised single data model with advanced reporting functionality, the ServiceNow Reporting engine helps you instantly retrieve and share up‑to‑date information in the shortest amount of time. It also includes 200+ predefined reports, visualising data across many ServiceNow applications and features including IT Service Management (ITSM), IT Operations Management, Human Resources, Security Operations, Service Strategy, and Customer Service Management.
You can generate ad hoc reports and save, share, publish, or export them as needed. Report types include lists, charts, geo‑maps, scores, or calendar‑based views of data in a particular table. If none of the predefined reports meet your needs, you can also create your own custom reports as well as add reports on home pages and dashboards to share information across your organisation.
Fast Centralised Information
Quickly visualise data using 200+ pre‑defined report templates and dashboards
Create custom reports to see data on any ServiceNow application or process using the report designer
Save time with standard report sources that can be reused for frequent queries instead of having to rebuild the same search terms manually across many reports
Flexible Delivery
Publish reports to a publicly accessible URL and on homepages and dashboards for easy sharing
Schedule automated report runs and email distributions
Interactivity
Use visualisation to drill down and find meaningful data more efficiently
On‑the‑fly regrouping and restacking of data let users find insight without having to create additional reports
Standardised Reporting
Define report sources with standard data sets that users can leverage to create their own reports
Change the format/data on the report source to modify all reports built against that source
Easy Administration
Quickly find your most frequently used reports or the reports that take the longest to run using built‑in tools
Reduce clutter by identifying those reports that were created and run only once or haven’t been run in months
Use the dashboard canvas to quickly create eye‑pleasing page layouts that dynamically resize for different screen sizes
