Service Mapping Implementation Training enables attendees to successfully implement Service Mapping to meet customer business requirements. This classroom training covers implementation practices centred around typical Service Mapping conversations including additional hands‑on technical implementation skills for a Service Mapping deployment. This is an advanced level course and students should have previous Service Mapping experience, either by attending the Service Mapping Fundamentals course or by being part of a Service Mapping Implementation.
This interactive class covers:
This class includes hands‑on labs that cover:
The audience for this course includes technical consultants and partners that will be responsible for implementing Service Mapping.
To view all available courses click here to view the Course Schedule.
To register for class:
Private Training is available for a flat fee for up to 16 participants. Please contact us at trainingAE@servicenow.com for more information and pricing details.