Across industries, automation has made it possible for organisations to do more with less, reducing expenses while improving accuracy and output. But traditional automation is generally built on programming, using high-code applications to integrate with relevant systems. RPA takes a different approach, performing tasks at the user-interface level. And, because RPA bots are designed to copy and learn from user actions, there’s no need to make any changes to the underlying IT infrastructure. RPA robots can be attended or unattended, depending on whether they require any assistance or oversight from human operators.
In essence, RPA automates specific kinds of actual human activities and large-scale data movement activities, capable of handling repetitive, monotonous and rule-based tasks and duties, quickly and accurately.