Install the ServiceNow Document Designer add-in

Install ServiceNow Document Designer add-in to your Microsoft Word document. This add-in is required to create audit and CAM report templates.

Before you begin

Ensure that the following plugins are activated:

• sn_grc_doc_design
• sn_outlook_addin

Role required: sys_admin

Procedure

1. Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.
2. From the Office Manifests list, select ServiceNow Document Designer.
3. Select Download Manifest.
4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.

What to do next

For detailed instructions on how to deploy the manifest file, see the Deploy add-ins in the Microsoft 365 admin center [KB1307378] article in the Now Support Knowledge Base.

To configure the HTTP response headers for add-in for Microsoft Word in the browser, see the Response header resolution [KB1434453] article in the Now Support Knowledge Base.

• Reference information for Document designer
  There are several properties that get installed with the Document designer plugin. These properties help to control the various aspects of how the plugin works.