Results of migrating a metric category to an assessment template

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Results of migrating a metric category to an assessment template

    This guide explains how ServiceNow customers can track and review the results after migrating legacy metric categories to Smart Assessment Engine assessment templates. It focuses on how to access and interpret the migration data, including the status and details of migrated sections, questions, and response options.

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    Tracking Assessment Template Migration

    After initiating the migration by completing the Assessment template migration form, customers can monitor progress and confirm success or errors through the system. Migration records are uniquely identified and provide detailed insights into the migration process.

    Viewing Migration Results

    • Navigate to All > Smart Assessment Engine > Administration > Template Migrations to access the list of migration records.
    • Select a migration record identified by a unique number starting with ATMIG to view details.
    • The form shows the input values used for template generation, while related lists display the status and content of migrated data.

    Migration Result Details

    Section Migrations

    • Number: Unique identifier starting with ATSMIG.
    • Source metric category: Original metric category converted into a section.
    • Target section: Section populated during migration.
    • Migration status: Indicates if migration is Completed or Errored.
    • Error details: Describes errors if migration failed.
    • Expandable details reveal the list of questions in each section.

    Question Migrations

    • Number: Unique identifier starting with ATQMIG.
    • Source metric: Metric created from a question after migration.
    • Target question: Question created post-migration.
    • Migration status: Can be Completed, Not supported (if the metric isn't supported), or Errored.
    • Error details: Information on migration errors.
    • Expandable details show response options tied to each question.

    Response Option Migrations

    • Number: Unique identifier starting with ATROMIG.
    • Source metric definition: Original metric option data.
    • Source template definition: Auto-filled if the source metric is a template type.
    • Target response option: The response option created after migration.
    • Migration status: Either Completed or Errored.
    • Error details: Describes any errors encountered.

    Practical Benefits for ServiceNow Customers

    By leveraging this migration tracking and review capability, customers can confidently transition legacy metric categories to the newer Smart Assessment Engine templates while ensuring data integrity and identifying issues early. The structured migration records and detailed statuses help streamline validation and troubleshooting during the migration process.

    You can view the data that was migrated from the metric type to the Smart Assessment Engine assessment template in the related lists on the Assessment template migration form.

    Tracking assessment template migration

    After you have filled out the Assessment template migration form and started the migration process, you can view the progress and confirm if it completed successfully or if there were any errors. For more information on the migration process, see Creating an assessment template from legacy assessment metric types, Migrate a legacy metric type to an assessment template, and How legacy metric types are migrated to sections in templates.

    Viewing the migration results

    To view your migration results, navigate to All > Smart Assessment Engine > Administration > Template Migrations. In the Assessment template migrations list, select the migration number. Each migration record for a metric type is assigned a unique number that starts with the text ATMIG. The form displays the values that were used to generate the template. The related lists display the status and content of the migrated data. The Section migrations table provides a description of the fields in the related lists.

    Results of the migration

    The following table describes the fields in the Section migrations related list.

    Table 1. Section migrations related list
    Field Description
    Number Unique number that starts with the text ATSMIG in the migration record for the section. You can use the number to search for the record.
    Source metric category Metric category that is created from the section after the metric types are migrated.
    Target section Section that was populated during the migration.
    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.

    Select the down arrow for a section to view the list of questions in the section. The following table describes the fields in the Question migrations related list.
    Table 2. Question migrations related list
    Field Description
    Number

    Unique number, starting with the text ATQMIG, that the system assigned to the migration record for the question. You can use the number to search for the record.

    Source metric Metric that is created from a question after the assessment template migration.
    Target question

    Question that was created after the migration.

    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Not supported: The metric in the original metric type isn’t supported for the migration.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.

    Select the down arrow for a question to view the list of response options for the question. The following table describes the fields in the Response option migrations related list.
    Table 3. Response option migrations related list
    Field Description
    Response option migrations
    Number

    Unique number, starting with the text ATROMIG, that the system assigned to the migration record for the response option. You can use the number to search for the record.

    Source metric definition Metric definition from the options that are migrated for a question.
    Source template definition Field referenced for the template definition from the response options that are automatically filled in if the data type of the source metric is a template.
    Target response option Field that shows the response option that was created after migrating the source.
    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.