Entity types
Summarize
Summary of Entity types
Entity types in ServiceNow are groupings of entities based on specific filter conditions. They allow you to organize entities hierarchically within entity classes and streamline risk and control management by automatically associating risks, controls, owners, and classes with each entity. This approach helps eliminate manual maintenance of multiple spreadsheets and facilitates efficient risk aggregation and reporting.
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Key Features
- Entity Grouping: Entities are grouped by filter conditions, enabling logical classification such as departments or business lines.
- Hierarchy Creation: Entity types can be structured in a hierarchy to mirror organizational or business structures.
- Automatic Risk and Control Association: Risk statements and control objectives linked to an entity type automatically apply to all entities within that type.
- Entity Filters: Define the data source tables and filter conditions used to populate entities in each entity type. Filters can be custom-built or selected from predefined CMDB queries.
- Risk Score Aggregation: Risk assessment scores roll up from lower-level entities to higher organizational levels, enabling consolidated risk reporting.
- Comprehensive Related Lists: The entity type record includes related lists for managing entities, filters, risk frameworks, risk statements, policies, control objectives, exceptions, content references, privacy assessments, and attachments.
Practical Benefits for ServiceNow Customers
- Efficient Entity Management: Quickly create and manage entities based on dynamic filter conditions without manual data entry.
- Streamlined Risk and Control Processes: Automatically generate risks and controls for entities, reducing setup time and improving consistency.
- Improved Risk Visibility: Aggregate risk scores from detailed assessments to higher-level organizational views for better decision-making.
- Organizational Alignment: Align entity types and hierarchies to reflect your organization's structure for accurate tracking and reporting.
Using Entity Types
To create an entity type, define the filter conditions that determine which entities belong to it and assign an owner and entity class. You can link risk frameworks, risk statements, and control objectives to the entity type so that corresponding risks and controls are created automatically for entities that meet the filter criteria.
The interface allows selecting filter conditions via a "Build your own conditions" option or by choosing from predefined CMDB queries, making it flexible to match your data sources and organizational requirements.
Entity type is a grouping of the entities that match a set of filter conditions. You can create a hierarchy of the entity types within the entity classes. The Entity types option is displayed under the Lists view in the workspace. Click an entity type to display its details.
An entity type is a grouping of entities that is based on filtering. Entity types enable you to find and create entities that match a set of filter conditions. Hierarchy can be created within the entity classes. Entity types also enable you to create risks and controls for each entity without spending much time. For example, an organization can have multiple departments, such as finance, HR, or IT. All these departments can be considered as entities and can be grouped under the entity type called Departments.
Within an entity type, you can assign an owner and an entity class. You can associate a control objective and risk statements to the entity type so that risks and controls get automatically created for those entities. For every entity created using the entity type, the configuration and filter are applied so that the entity class and entity owner get automatically assigned for each entity.
When you create entity types and associate risk statements and control objectives to them, the risk and controls are automatically created for all the entities. The benefit of creating entity types is that it eliminates the need for maintaining multiple spreadsheets with the associated risks and controls for each entity. By applying entity types, you can quickly create entities by using the entity filters that are present within the entity types. Entity types can contain entities associated with different classes.
Grouping entities also helps in rolling up and aggregating the risk scores after risk assessments are performed. To understand how grouping entities contribute to rolling up the risk scores, consider the following example. Assume that there's a banking organization called Acer Finance. Acer Finance has two business lines: Banking and Retail. The Banking division has further subdivisions such as Commercial Banking and Private Banking. The risk assessments are generally performed at the bottom-most level. In this example, the assessment is performed at the Commercial Banking and Private Banking levels. The reporting, however, is done at the top-most level. This means that the risk assessment scores of Commercial Banking and Private Banking roll up and aggregate at the Banking level. Similarly, the scores of the Banking and Investment roll up to the Acer Finance organization level.
- Build your own conditions: The entity filter defines the table from which the data is pulled into each entity type for display. Options in the Entity filter related list under Entity Type are revised such that Build your own conditions is same as the previous condition builder.
- Select from predefined queries: A new option is introduced as Select from predefined queries that uses the Configuration Management Database (CMDB) queries.
- Name
- Compliance Score (%)
- Check box condition to display if the entity type is active
- Description
| Related list | Description |
|---|---|
| Entities | Information on the entities:
|
| Entity Filters | Information on the entity filters:
|
| Risk frameworks | Details of the risk framework. Click Add to add a new risk frameworks record. |
| Risk Statements | Details of the risk statements such as Risk Statement, Framework, Category, and Description. |
| Policies | Details of the policies such as number, name, Type, Owner, State, Valid from, Valid to, and Compliance Score percentage. |
| Control Objectives | Details of the control objectives such as Control objective, Category, Type, Classification, and Compliance Score percentage. |
| Entity Filters | Details of the entity filter such as Entity Filter type, Table, Filter Condition, Query, Information objects, Use owner field, Owner field. |
| Policy Exceptions | Details of the policy exceptions. |
| Content References | Details of the content references. |
| Privacy assessments | Details of the privacy assessments for the entity type. |
| Attachments | Attachments associated with the entity type displayed in the side panel. |