CAM user roles
Summarize
Summary of CAM user roles
The CAM (Continuous Authorization and Monitoring) application in ServiceNow assigns specific user roles to delegate permissions and responsibilities for managing information system authorization packages and security controls. Assigning appropriate roles ensures users can perform tasks aligned with their organizational duties, from system owners and security managers to auditors and readers. This role-based access control helps maintain security compliance and operational efficiency within the CAM environment.
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Key Roles and Permissions
- Authorization Official: Approves and updates authorization packages at the operational risk level. Can activate/deactivate packages, generate key documents (SSP, SAR, POA&M), refresh risk summaries, and approve requests. Can update package fields like mission, business process, and roles.
- Continuous Authorization and Monitoring Administrator: Full system administrator for CAM with create, read, update, and delete permissions across authorization boundaries, packages, controls, overlays, issues, tests, and POA&Ms. Can manage baseline controls and export OSCAL.
- Executive Reader: Read-only access to all CAM modules, including authorization boundaries, packages, controls, tests, and POA&Ms. Can view refreshed risk summaries and information types.
- Information Owner: Manages policies for information types within authorization packages. Can create, update, and delete information types and related assessment procedures, issues, test plans, and templates. Also updates POA&Ms.
- Information System Security Manager (ISSM): Develops and maintains cybersecurity programs; can update authorization packages, generate documents, and manage controls and issues but with some read-only restrictions on specific package elements.
- Information System Security Officer (ISSO): Maintains operational security posture; can activate/deactivate packages, manage baseline controls, generate documentation, update overlays, and manage tests and POA&Ms.
- Reader: Read-only access to CAM workspace and modules including controls, assessments, and POA&Ms suitable for audit and compliance monitoring roles.
- Scheduler: Technical role responsible for running scheduled jobs within the CAM application.
- Security Control Assessor: Conducts assessments of security controls; can create, update, and delete assessment procedures, test plans, control objectives, and overlays, and update POA&Ms.
- System Owner: Oversees procurement and maintenance of information systems; full access to authorization boundaries, packages, controls, overlays, tests, and POA&Ms, but cannot delete certain control-related records.
- System User: Performs day-to-day operational work such as updating authorization boundaries, filters, elements, milestones, and acceptance tasks.
Practical Application for ServiceNow Customers
Assigning the correct CAM roles to users and groups is essential for secure and efficient management of system authorization workflows. These roles ensure that users have the appropriate level of access to create, review, update, or approve authorization packages and related security artifacts according to their responsibilities. For example, administrators can manage the full lifecycle of authorization packages, while readers and executives maintain visibility without modification rights. Security officers and assessors focus on control implementation and testing, while information owners govern policy and data classification.
Understanding these roles helps ServiceNow customers tailor access controls to compliance needs, streamline authorization processes, and maintain continuous monitoring effectively in the CAM application.
Assign users and groups with roles to prepare them to use the CAM application.
Role permissions and responsibilities
| Role title [name] | Description | Contains roles |
|---|---|---|
| Authorization Official (sn_irm_cont_auth.authorization_official) |
Responsible for accepting an information system into an operational environment at a known risk level. The Authorization Official is entitled to approve and update authorization packages. You can perform the following actions:
You can read the following:
You can update the following fields in the package:
|
sn_irm_cont_auth.reader |
| Continuous Authorization and Monitoring administrator (sn_irm_cont_auth.admin) |
Responsible for all system administration duties in the CAM application. You can create, read, update, and delete the following:
You can update the POA&Ms. |
|
| Executive Reader (sn_irm_cont_auth.executive_read) |
Read-only access to all modules of the CAM application. You can read the following:
|
sn_irm_cont_auth.reader. Users with this role can access CAM Workspace. |
| Information Owner (sn_irm_cont_auth.information_owner) |
Responsible for statutory, management, or operational authority and the establishment of policies and procedures governing its generation, collection, processing, dissemination, and disposal. The user can also update information types of an authorization package. You can create, read, update, and delete the following:
You can read the following:
You can update the POA&Ms. |
|
| Information System Security Manager (sn_irm_cont_auth.info_system_sec_manager) |
Responsible for conducting information system security management activities. They develop and maintain the system-level cybersecurity program. Can update the authorization package. You can create, read, update, and delete the following:
You can read the following:
You can update the POA&Ms. |
|
| Information System Security Officer (sn_irm_cont_auth.info_system_sec_officer) |
Responsible for ensuring that the appropriate operational security posture is maintained for an information system. Can update the authorization package. You can create, read, update, and delete the following:
You can update the following:
You can read the following:
|
|
| Reader (sn_irm_cont_auth.reader) |
Read-only role. Users with this role can access CAM
Workspace. You can read the following:
|
|
| Scheduler (sn_irm_cont_auth.scheduler) |
Responsible for running all scheduled jobs for the application. This role is for a technical user. | sn_irm_cont_auth.system_owner |
| Security Control Assessor (sn_irm_cont_auth.sec_control_assessor) |
Responsible for conducting a thorough assessment of the management, operational, and technical security controls of an information system. You can create, read, update, and delete the following:
You read the following:
You can update the POA&Ms. |
|
| System Owner (sn_irm_cont_auth.system_owner) |
Responsible for procuring, developing, integrating, modifying, operating, and maintaining an information system. You can create, read, update, and delete the following:
You can read the following:
You can create the Control Overlays. You can update the POA&Ms. |
|
| System User (sn_irm_cont_auth.system_user) |
Responsible for performing actual work in the system. They can update authorization boundaries, filter, elements, milestones, and acceptance tasks. |
|