When left to their own devices, new customers can easily fall away. Taking a more active and customer-centric role in onboarding ensures that the buyers you depend on are satisfied and fully comfortable with using your product or service and that they have everything they need to achieve their personal goals. But effective customer onboarding can be a complex process. To optimise your onboarding and turn one-time buyers into brand advocates, trust ServiceNow
ServiceNow Customer Service Management and related solutions apply the power and connectivity of the award-winning Now Platform® to automate requests, connect teams, expand on self-service options and identify and resolve issues before they can turn into problems. ServiceNow onboarding workflows apply advanced automation solutions to connect customers and representatives, create tasks, collect forms and documentation, gather data, set up accounts, and more.
Streamline the onboarding process and give customers the easy, personalised interactions they crave. Learn more about customer workflows and help your new customers find success with your business.