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CJ Desai
Why ServiceNow

We make the world of work, work better for people™

ServiceNow delivers digital workflows that create great experiences and unlock productivity.

The future of mobile at work is now

Put productivity in the hands of every employee with a mobile‑first approach to getting work done. The Now Platform® makes it easier than ever to reimagine customer experiences for the mobile world.

Changing the game with chat

Take chat from conversation to resolution. Virtual Agent offers an intelligent chat experience, so you can get simple tasks done in the context of conversation and orchestrate complex tasks in chat.

Innovating for you


Cross-enterprise workflow

CJ Desai, CPO, talks about how you can use Flow Designer to easily build flows.


Driving work across enterprise apps

CJ Desai, CPO, introduces IntegrationHub for easy integration with third-party systems.


Transforming the fulfiller experience

CJ Desai, CPO, presents Agent Workspace, your command centre for prioritising and taking action.


DevOps at enterprise scale

Pat Casey, SVP DevOps, discusses harnessing the power of DevOps for the enterprise.


No-code native mobile apps

Head of Design, Greg Petroff, reveals how single-click mobile changes the game.


Turning agents into experts

Michael Fortson, SPM, demonstrates how Agent Intelligence empowers agents with machine learning.

This company was built on innovation. We started with a very simple concept, to make work better for people.

Dave Wright
Chief Innovation Officer

Our customers inspire us


An Rx for improving HR

Magellan Health brings a consumer-focused, technology-enabled mindset to HR.


Transforming HR for 25,000 employees

Cox Automotive improves efficiency by empowering employees and automating HR processes.


The art of the possible

Accenture explores the importance of employee-centricity and immersive work experiences.