Configure the filters for feedback or product idea overview page

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure the filters for the feedback or product idea overview page to display information based on the preferences of your users. Use filters to find and engage with feedback and product ideas that are the most relevant to their interests.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System properties > All properties.
    2. Open the sn_apw_advanced.product_feedback_product_idea_filters property.
    3. Edit the property by selecting here.
    4. In the value field, enter the field name in the query.
      You can add field names in the JSON query. JSON has column objects for each filter. Each column object has two properties:
      • fieldname: The field name on the feedback or product idea table.
      • encodedQuery: The filter on the reference table.
      You can only add reference or choice type fields on the feedback or product idea tables as filters. You can either add a new filter or add a condition to the existing filter.
    5. Select Update.