Configure knowledge subscriptions

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：2分

    • Configure knowledge subscriptions by activating the Knowledge Management Advanced plugin and setting the subscription properties.

    始める前に

    Ensure that the Knowledge Management Advanced plugin (com.snc.knowledge_advanced) is activated.
    注:
    The Knowledge Management Advanced plugin activates the Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions).

    Role required: knowledge_admin or admin

    手順

    1. Navigate to All > Knowledge > Administration > Properties.
    2. In the KM Subscription Properties section, configure the following properties.
      Property Description
      Enable subscribe feature for KM

      [glide.knowman.enable_km_subscription]

      		 Enables or disables the Knowledge Management knowledge subscriptions feature.
      List of roles (comma-separated) who can have subscription feature

      [glide.knowman.enable_km_subscription.roles]

      		 A comma-separated list of the roles that can use the knowledge subscriptions feature and subscribe to knowledge bases and articles.
      List of workflow states (comma-separated) that can have subscription feature

      [glide.knowman.enable_km_subscription.workflow_state]

      		 A comma-separated list of the article states for which the knowledge subscription feature is available. The default states include Draft, Review, and Published.
    3. Select Save.