Add events to the team calendar
Create a meeting, training, time-off request, or an ad hoc work event from the team calendar.
시작하기 전에
Role required: sn_shift_planning.admin
이 태스크 정보
You can create custom event types and add or remove the desired fields. For more information, see Create event types to display them on the team calendar.
프로시저
- Navigate to .
-
Click the Schedule icon (
).
- Click the Team Calendar tab.
- Click +New.
-
Create an event.
To Do this Create a meeting, training, or time-off request. - Determine the type of event you are creating.
- To schedule a meeting, select Meeting.
- To create a training event, select Training.
- To create a time-off request, select Time-off.
- Fill in the event form.
- In the Title field, enter a name for the meeting.
- Add the required names for the event:
- For a meeting, in the Attendees field, enter the names of the meeting attendees.
- For training, enter the names of the agents to be trained in the Trainees field.
- For a time-off request, enter the names of the agents in the Agents field.
- In the Start date field, click the calendar icon and select the date you want to start the meeting and click OK.
- In the End date field, click the calendar icon and select the date you want to end the meeting and click OK.
- If the meeting spans for the whole day, click the All Day slider.
- In the Description field, enter a description for the meeting.
Create a work shift - Click Work.
- In the Agents field, start typing the name of each agent to be assigned to the work shift and select the name.
- In the Start date field, click the calendar icon, select the date you want to start the work shift, and click OK.
- In the End date field, click the calendar icon, select the date you want to end the work shift, and click OK.
- Click the Select Shift field and select a shift.
- Determine the type of event you are creating.
- Click Save.