Security roles for the install base characteristics

You can assign functional and granular roles to Customer Service Management (CSM) users and administrators so that they can access the different capabilities and features of the install base characteristics.

Functional and granular roles come with varying levels of permissions for the configuration of install base characteristics on the Customer Service Management (CSM) application.

The following tables describe the different functional and granular roles and their descriptions.

표 1. Functional roles for the install base characteristics

Role title	Required Plugin	Description	Contains roles	Added to roles
sn_install_base.install_base_viewer	Customer Service Install Base Management [com.snc.install_base_characteristics] and Product Catalog Management Core] [sn_prd_pm plugin	This role provides read access to an install base item, its characteristics, and all the product model characteristics. This role is intended for internal users only.	sn_ib_chars.install_base_item_characteristics_read_granular sn_prd_pm.product_model_characteristic_viewer sn_install_base.install_base_read_granular	sn_install_base.install_base_manager
sn_install_base.customer_install_base_viewer	Customer Service Install Base Management [com.snc.install_base_characteristics] and Product Catalog Management Core [sn_prd_pm plugin]	This role provides read access to an install base item, its characteristics, and only the customer visible product model characteristics. This role is intended for external users only.	sn_ib_chars.install_base_item_characteristics_read_granular sn_prd_pm.product_model_characteristic_granular_viewer sn_install_base.install_base_read_granular	None
sn_install_base.install_base_manager	Customer Service Install Base Management [com.snc.install_base_characteristics]	This role provides access to manage the install base items and their characteristics. This role is intended for internal users only.	sn_ib_chars.install_base_item_characteristics_write_granular sn_ib_chars.install_base_item_characteristics_create_granular sn_install_base.install_base_viewer	None

표 2. Granular roles for the install base characteristics

Role title	Required Plugin	Description	Contains roles	Added to role
sn_ib_chars.install_base_item_characteristics_read_granular	Customer Service Install Base Characteristics [com.snc.install_base_characteristics]	This role provides granular read access to install base item characteristics.	sn_prd_pm.characteristics_viewer	sn_ib_chars.install_base_item_characteristics_create_granular sn_ib_chars.install_base_item_characteristics_write_granular sn_install_base.install_base_viewer sn_install_base.customer_install_base_viewer
sn_ib_chars.install_base_item_characteristics_create_granular	Customer Service Install Base Characteristics [com.snc.install_base_characteristics]	This role provides granular create access to install base item characteristics.	sn_ib_chars.install_base_item_characteristics_read_granular	sn_install_base.install_base_manager
sn_ib_chars.install_base_item_characteristics_write_granular	Customer Service Install Base Characteristics [com.snc.install_base_characteristics]	This role provides granular write access to install base item characteristics.	sn_ib_chars.install_base_item_characteristics_read_granular	sn_install_base.install_base_manager