Create installed products

Create an installed product to create an association between sold products and install base items. Installed products provide information on the instances that a sold product is deployed on.

시작하기 전에

Role required: sn_customerservice_manager or admin

Ensure that the Customer Service Install Base Management plugin (com.snc.install_base) is installed.

프로시저

1. Navigate to All > Customer Service > Products > Installed Products.
2. Click New.
3. Fill out the fields on the form.

   표 1. Installed Product form

   Field	Description
   Install Base Item	Instance the sold item is deployed on.
   Sold Product	Sold product deployed to the customer.

4. Click Submit.