Configure assets
An asset is a specific product or instance that is supported for a customer.
Role required: admin
Assets can have serial numbers or asset tag numbers and can be allocated to individual accounts or to a contact within an account. Assets can also have associated support contracts.
주:
Customer Service Management leverages the Asset Management application to create and maintain assets. Ensure that the Asset Management plugin (com.snc.asset_management) is activated.
You can either import your existing assets using guided setup or create new assets using the Customer Service Management.