Certification filters
A certification filter creates a subset of ServiceNow records to audit, typically from configuration items (CI) of a certain type, such as all UNIX servers in a specific datacenter.
However, you can define a filter for any ServiceNow table by using any set of system-supported conditions. Audited records identified by a filter for expected attributes or relationships, depending on the audit type.
You can create multiple versions of a filter, reactivate inactive versions, and select the version you want to use in a template or a certification schedule. Only the active versions of a filter are available for selection in template records. You can use a single filter for multiple certification templates or schedules.
| Filter | Description |
|---|---|
| Data Certification | Validates CMDB data. |
| Architecture Compliance | Manages reviews of CMDB data in architecture compliance audits to determine which configuration items (CIs) match expected attributes. |
| Desired State | Manages reviews of CMDB data to determine which CIs match a desired state for both attributes and relationships. |
| Compliance | Manages reviews of records from any ServiceNow table to determine which records match an expected set of attributes and related record conditions. |
| IT Governance Risk and Compliance | Generates audits and tests to ensure that controls are being followed and creates tasks to track corrective actions. |
Roles
In the base ServiceNow system, users with the certification_admin role have limited system rights and do not have access to the tables required for creating a filter.
When assigning compliance resources, make sure certification_admin users have any additional
roles they need. For example, a user requires roles that grant access to the Company
[core_company] table.