Mute or unmute all participants

As a communications manager or a conference call host, mute/unmute all the conference participants from the workbench.

始める前に

Role required: notify_view, notify_admin, major_incident_manager, or communications_manager

Before starting this procedure, ensure there is an active conference call with one or more participants.

手順

1. Navigate to All > Major Incident Management in the application filters.
2. Select the incident that you are trying to resolve.
3. On the incident, click View Workbench
4. In the Conferences tab, select a conference

   オプション	説明
   Mute All	Click this button to mute all the participants in the conference
   Unmute All	Click this button to unmute all the participants in the conference

   図 : 1. Mute All

   

   図 : 2. Unmute All