Clone a template item

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Clone an existing template item to add to a task plan template.

    시작하기 전에

    Role required: sn_task_plan.admin or sn_task_plan.creator role

    이 태스크 정보

    Template items include case tasks, child cases, and child case tasks. When you clone a template item, the system clones the selected template item and creates a new template item that includes the hierarchy, conditions, and attachments of the source template item.
    주:
    This action is only available for task plan templates in the Draft state.

    The cloned template item is added to the Template Items tab on the Task Plan Template form.

    프로시저

    1. Navigate to All > Task Plan Templates > Draft Task Plan Templates.
    2. Select a task plan template record number to display the record.
    3. Select the Template items tab.
    4. Select a template item and then select Clone on the Template Item form.
      The system creates a copy of the selected template item, gives it a unique record number, and displays the template item form.