Create New ICT third-party service provider form

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Create New ICT third-party service provider form

    The Create New ICT third-party service provider form is designed to capture detailed identification and organizational information about ICT third-party service providers. This form helps ServiceNow customers accurately register and maintain critical data about their ICT providers to support regulatory compliance, reporting, and vendor management processes.

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    Key Features

    • Identification Codes: The form includes fields to specify the primary and additional identification codes for the ICT third-party service provider. These codes follow regulator-defined systems such as LEI, EUID, and various country-specific codes (e.g., Company Registration Number, VAT, Passenger Name Record, National Identification Number). Some fields are auto-populated and may be read-only when linked to related records.
    • Country and Currency: Customers can capture the country code associated with the identification code and the country where the provider’s headquarters is located, along with the relevant currency of that country.
    • Provider Details: The form allows input of both the legal name and a commonly used brand or trading name of the ICT third-party service provider.
    • Type of Person: The form distinguishes between legal entities and individuals acting in a business capacity, enabling accurate classification of the provider.
    • Financial Data: Total annual expense or estimated cost associated with the ICT third-party provider can be recorded. This financial data supports aggregation during report generation, facilitating comprehensive expense tracking across contracts.
    • Ultimate Third Party Information: The form includes options to indicate whether the provider is the ultimate third party and fields to capture the ultimate parent undertaking’s identification code and type, again selectable from regulator-defined code types.

    Practical Benefits

    • Enables standardized and regulator-aligned identification of ICT third-party service providers, improving data consistency and compliance.
    • Supports detailed vendor profiling with legal, operational, and financial attributes essential for risk management and reporting.
    • Facilitates automated aggregation of expense data across contracts, enhancing financial oversight of third-party engagements.
    • Provides clear visibility into organizational hierarchies by tracking ultimate parent entities, aiding in comprehensive third-party risk assessment.

    On the Create New ICT third-party service provider form, fill in the fields.

    Table 1. Create New ICT third-party service provider form
    Field Description
    Type of code to identify the ICT third-party service provider Type of code that is used to identify the ICT third-party service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Note:
    This field is a choice list aligned with regulator-defined identification systems. In some contexts, such as when populated from an associated third party or engagement, the field may be read-only and auto-populated.
    Country code of ICT third-party service provider Country code associated with the ICT third-party service provider, based on the country where the identification code (such as CRN, VAT, PNR, or NIN) is issued.
    Code (CRN or VAT or PNR or NIN) of ICT third-party provider Identification number of the ICT third-party service provider, corresponding to the selected country-specific identification type, such as Company Registration Number (CRN), Value-added Tax Identification Number (VAT), Passenger Name Record (PNR), or National Identification Number (NIN).
    Identification code of ICT third-party service provider Identification code of the ICT third-party service provider.
    Type of additional identification code to identify the ICT service provider Type of additional identification code to identify the ICT service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Note:
    This field is a choice list aligned with regulator-defined identification systems and may be read-only when auto-populated from related records.
    Additional identification code to identify the ICT third-party service provider Additional identification code to identify the ICT third-party service provider.
    Type of person of the ICT third-party service provider Type of person of the ICT third-party service provider. Available options are:
    • Legal person, excluding individual acting in a business capacity
    • Individual acting in a business capacity
    Country of the ICT third-party service provider’s headquarters Country where the ICT third-party service provider’s headquarters is located.
    Legal name of the ICT third-party service provider Legal name of the ICT third-party service provider.
    Name of the ICT third-party service provider Name of the ICT third-party service provider.

    This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name.

    Currency Currency of the country where the ICT third-party service provider’s headquarters is located.
    Total annual expense or estimated cost of the ICT third-party service provider Total annual expense or estimated cost of the ICT third-party service provider.
    Note:
    Provider‑level annual expense totals may be automatically aggregated during report generation when all contracts meet the required criteria.

    For more information, see Currency conversion and third-party total expense aggregation.

    Is the third party the ultimate third party? Option to confirm whether the third party is the ultimate third party.
    Available options are:
    • Yes
    • No
    Identification code of the ICT service provider’s ultimate parent undertaking Identification code of the ICT service provider’s ultimate parent.
    Type of code to identify the ICT service provider’s ultimate parent Type of code that is used to identify the ICT service provider’s ultimate parent.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number