Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact (UK) Limited Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Contact Partner Visit Website Customer satisfaction score 4.55 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 3 See all applications and solutions Headquarters London, London, United Kingdom
Genpact (UK) Limited Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Genpact (UK) Limited Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 3 Customer Experience Digital Health Get Offering Hyperautomation and Low Code Source to Pay-as-a-Service Get Offering Customer Experience Lending as a Service Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 141 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 233 Customer Service Management (CSM) Suite Certification - CSM Professional 47 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 4 Enterprise Architecture Implementation Delivery Accreditation 4 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 30 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 14 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 5 Human Resources (HR) Suite Certification - HR Professional 15 ITOM Health Certified Implementation Specialist – Event Management 8 ITOM Visibility Certified Implementation Specialist – Discovery 6 Certified Implementation Specialist – Service Mapping 6 ITSM Pro Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 13 Micro-Certification - CMDB Health 16 Micro-Certification - Configure the CMDB 16 Micro-Certification - Service Portal 16 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 101 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 9 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 11 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for HR Service Delivery Pro Plus 3 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 15 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 9 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 3 Certified Implementation Specialist – Third-party Risk Management (TPRM) 3 Security Incident Response Certified Implementation Specialist – Security Incident Response 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 13 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 10 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 5
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 3 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 3
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 82 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 291 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 273
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Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, United States Asia Pacific & Japan Australia, India, Japan, New Zealand Gurgaon, Hyderabad, India Europe, Middle East & Africa Switzerland, Germany, Denmark, United Kingdom, Ireland, The Netherlands, South Africa London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Asia Pacific & Japan Australia, India, Japan Gurgaon, Hyderabad, India Europe, Middle East & Africa Germany, Denmark, France, United Kingdom, Hungary, Ireland, Italy, The Netherlands London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas United States Asia Pacific & Japan India Gurgaon, Hyderabad, India Europe, Middle East & Africa Germany, Denmark, United Kingdom, Ireland, The Netherlands London, United Kingdom
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program