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Legal software solution to support legal departments

Legal Service Delivery

Deliver legal services for your enterprise at the speed of business.

Legal Service Delivery

Modernize legal operations with efficient service delivery. Eliminate silos and manual steps to make faster decisions and increase productivity.

Enhance visibility and boost efficiency.

Portrait of Andrew Brereton
With real insight into the work being done, ServiceNow Legal Service Delivery has reduced the amount of legal ‘touches’ required for approval by 80%.

Andrew Brereton
Senior Director, Legal Operations, ServiceNow

Capabilities that scale with your business

Legal Service Delivery includes key applications and capabilities to modernize legal operations.

Request Management

Provide employees with legal process intake forms in an intuitive self-service portal.

Legal Counsel Center

Simplify the practitioner experience and prioritize legal requests for rapid response.

Legal Matter Management

Escalate and track ongoing legal matters without spreadsheets.

Legal Practice Applications

Get faster time to value with prepackaged, best practice workflows for legal services.

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

Employee Center

Provide a single place where employees can quickly get all the services they need.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Mobile Agent

Make it easy for agents to triage, act on, and resolve requests on the go.

Virtual Agent

Resolve issues faster and scale your organization with intelligent chatbots.

Reports and Dashboards

Generate and distribute customized reports and dashboards on demand and in real time.

Legal Service Integrations

Legal Service Integrations seamlessly integrates with remote desktop support products, authentication software, and productivity tools.

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Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

Explore the possibilities

Request a personalized demonstration to see how you can modernize your legal operations for faster, more efficient delivery of services.