Legal Service Delivery
Deliver legal services for your enterprise at the speed of business.
Transform legal from intake to insight
Gain efficiency
Increase practitioner productivity by replacing email tasks with automated workflows. Enable work on multiple legal matters concurrently with an optimized counsel center.
Deliver always-on support
Make it easier to get help with a self-service portal for legal service requests. Automate responses for common legal questions with virtual agents.
Get insight into demand
Understand service performance and trends at a glance. Anticipate legal service demand and drive continuous improvement with real-time reporting and dashboards.
Keep pace with the business
Configure and deploy legal services fast with out-of-the-box workflows based on industry expertise and best practices.
Transform legal from intake to insight
Gain efficiency
Increase practitioner productivity by replacing email tasks with automated workflows. Enable work on multiple legal matters concurrently with an optimized counsel center.
Deliver always-on support
Make it easier to get help with a self-service portal for legal service requests. Automate responses for common legal questions with virtual agents.
Get insight into demand
Understand service performance and trends at a glance. Anticipate legal service demand and drive continuous improvement with real-time reporting and dashboards.
Keep pace with the business
Configure and deploy legal services fast with out-of-the-box workflows based on industry expertise and best practices.
With real insight into the work being done, ServiceNow Legal Service Delivery has reduced the amount of legal ‘touches’ required for approval by 80%.
Andrew Brereton
Senior Director, Legal Operations, ServiceNow
Capabilities that scale with your business
Legal Service Delivery includes key applications and capabilities to modernize legal operations.
Built on the Now Platform®
We play nice with existing software
Legal Service Delivery easily integrates with other cloud document management and eSignature solutions to extend common legal workflows.
What’s new in the Quebec release
Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.
