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Energize employee engagement, accelerate automation, and make work, work better with innovations in the Now Platform Rome release.

Thrive in the new world of hybrid work.

Unify employees with connected, engaging experiences

Create compelling employee experiences

Unify the workforce with Employee Center. Help team members navigate complex moments with Employee Journey Management.

Apps to improve automation & speed up problem resolution

Deliver AI-powered service operations

Identify opportunities to automate with Automation Discovery. Keep people productive by detecting problems before they can happen with Health Log Analytics.

Improve service operations and engage customers

Solve customer problems fast

Direct agents to the most critical tasks with a focused layout for Customer Service Playbooks. Support complex work orders with Field Service Crew Operations.

Enable citizen developers for low-code & no-code apps

Create and configure mobile apps

Rapidly build mobile apps with rich functionality and guided experiences,​ in one intuitive interface. Enable developers of any skill level to create engaging experiences with Mobile App Builder.

More innovations in the Rome release

Explore additional features and capabilities, along with new industry-specific innovations.

INDUSTRIES

Operational Technology Management

Create resilience and improve uptime with a single system of action.

INDUSTRIES

Manufacturing Connected Workforce

Reimagine shop floor productivity with digital tools to help you adapt and excel.

IT ASSET MANAGEMENT

Software Asset Management (SAM) Playbooks

Provide step-by-step guidance for completing software management tasks.

Governance, Risk, and Compliance

Privacy Management

Manage privacy risk and compliance in real-time across the enterprise.

Get help planning your Quebec release upgrade

Upgrade now to achieve business value fast

Staying current means you get access to the latest in innovation and security. Accelerate your upgrade with essential tools, resources, and expert help.