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Knowledge returns May 4-6, 2027 to celebrate 20 years. Be first in line when registration opens.
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Knowledge 2026:
Relive moments that matter
We missed you at Knowledge 2026—but the energy is still buzzing. Catch all the breakthroughs on demand, then gear up for next year to celebrate our epic 20th anniversary.
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Explore Sessions
on demand
Watch AI highlights from Knowledge 2026
opening Keynote
Welcome to Agentic Business
Get another chance to hear Bill McDermott, ServiceNow Chairman and CEO, and AI industry leaders. See how the world’s most innovative companies are moving from AI chaos to control.
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Day 2 Keynote
The Blueprint for Agentic Business
Catch ServiceNow President, Chief Product Officer, and Chief Operating Officer Amit Zavery and special guests as they dive into how ServiceNow builds and scales AI you can trust.
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Coming Soon
Developer Keynote
Crack the code with CreatorCon
The ServiceNow platform knows your data model, ACLs, and business rules before you even type a prompt. Come see it in action at the Developer Keynote at CreatorCon. One platform. Any IDE. Infinite possibilities.
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Big reveals from Knowledge 2026
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AI Control Tower
Discover a real-time, unified command center to monitor, govern, and optimize every AI agent across your enterprise.
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Deep Dive
ServiceNow Otto
Put AI to work for every person in the organization and across every workflow. Otto gets it done from start to finish on the platform that already runs your business.
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Deep Dive
The AI front door for work
EmployeeWorks, A unified AI-native experience for every employee.
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Deep Dive
Autonomous Workforce
Deploy AI agents that execute, coordinate, and handle multi‑step workflows.
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Deep Dive
ServiceNow Action Fabric
Bring existing AI agents and tools into ServiceNow workflows without vendor lock-in.
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Learn More
Securing the invisible workforce
Secure agents, identities, and assets with AI Security and Risk that acts on what it finds.
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Deep Dive
Australia Release
Meet Australia, ServiceNow’s latest platform release that delivers agentic execution with orchestration, intelligence, and built‑in governance—so AI can scale with control.
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Deep Dive
ServiceNow Partnerships
Expand alliances, with NVIDIA AI Factory integration for enterprise AI infrastructure. Enhance the strategic partner ecosystem with Capgemini, Atos, Deloitte, and more.
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Deep Dive
Hear from the voices redefining
how the world works
Come for the names. Stay for the ideas.
Explore All Speakers
Idris
Elba
Emmy-Nominated Writer, Producer, and Actor
As an award-winning actor and creative entrepreneur, Idris embodies creative reinvention and transformation. He joins us to share his people-first mission and fresh perspective on the human values that must anchor innovation.
keynote
Knowledge Unscripted
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Dr. Rumman
Chowdhury
CEO and Co-founder, Humane Intelligence
Offering deep expertise in responsible innovation and AI governance, Rumman shares her insights into accountability, culture, and how AI affects people, creativity, and public trust.
keynote
Knowledge Unscripted
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Jensen
Huang
Founder and CEO, NVIDIA
Jensen Huang is founder and CEO of NVIDIA. He’s been named TIME Person of the Year and received the Queen Elizabeth Prize for Engineering for his role in advancing AI computing.
keynote
Welcome to Agentic Business
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Raj
Subramaniam
President and Chief Executive Officer, FedEx Corporation
Tapping into his international leadership experience, keen business insights, and focus on globalization, Raj discusses the role of agentic AI in revitalizing the company’s operating strategy and harnessing the power of global supply chain data to drive future success.
keynote
Welcome to Agentic Business
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Mindy
Kaling
Tony-Award Winning & Emmy-Nominated Writer, Producer, and Actor
Named one of the brightest voices of her generation, Mindy brings humor and cultural relevance to the topics of reinvention, creativity, and building ideas that change how people see themselves and their work.
keynote
Curious Leadership: Empowering People in the Age of AI
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Alan
Rosa
CISO & SVP, Infrastructure & Operations, CVS Health
An award-winning technology leader, Alan shares his approach to leading enterprise transformation and delivering exceptional services across all lines of business—using AI safely to elevate experiences, reduce cybersecurity risk, and improve customer trust.
keynote
The Blueprint for Agentic Business
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Allie
K. Miller
Top artificial intelligence leader, advisor, and investor
Named one of the 100 most influential people in AI by TIME, Allie advises companies like Google, OpenAI, and Anthropic and is the most followed voice on AI business. She explores what it really takes to lead with confidence in an AI-driven future.
keynote
Curious Leadership: Empowering People in the Age of AI
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Trevear
Thomas
Global Chief Growth Officer, Deloitte
Trevear shares his perspective on leading boldly across global markets, championing human-centered leadership and driving growth in an AI-powered world.
keynote
Curious Leadership: Empowering People in the Age of AI
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knowledge after party at sphere
Larger than life.
Legendary as ever.
Join the celebration at Sphere for an unforgettable Knowledge After Party. A DJ set by IDRIS ignites the night, opening for our pop powerhouse headliner—the Backstreet Boys.
Get hands-on with AI
like never before
Experts at the Expo
See how ServiceNow acts as the AI control tower for business reinvention. Bring your technical questions and get insightful answers from industry experts.
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See What’s New
CreatorCon
Whether you’re a developer, admin, architect, or just getting started, CreatorCon is built for you. Get hands-on with AI, from building AI Agents to vibe coding, while tapping into the ServiceNow Community.
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Connect & Collab
ServiceNow University
Add ServiceNow University to your experience and start building workflows, smart apps, and more on the ServiceNow AI Platform. Our instructors will show you how to level up fast.
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Boost Your Skills
Labs & Certifications
We’ll put the ServiceNow AI Platform at your fingertips. Become an expert in newly released features—and leave with skills and certifications you can put to work right away.
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Start Learning
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