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HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

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Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

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Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

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  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.
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IT Operations
Management

Get visibility, health, and optimization for your digital services.

Make IT a proactive business partner

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility into your operations footprint, manage service health, and optimize service delivery and spend.

Don’t just take our word for it

See how companies like yours use IT Operations Management to make work, work better for people.

Energy

TransAlta reduces service outages by 80%

By minimizing service outages, TransAlta needs less tier 1 staff, freeing resources for innovation.

Technology

ServiceNow decreases P1/P2 incidents by 65%

We use the predictive intelligence and real-time visibility in our own products to reduce outages.

Capabilities that scale with your business

IT Operations Management groups key applications into packages that can scale with you as your needs change.

Discovery

Get a holistic view of your operations footprint across on-premises data centers and cloud.

Service Mapping

Map the relationships between IT components and business services in dynamic environments.

Event Management

Reduce event floods from monitoring tools and gain insight into business service health.

Operational Intelligence

Proactively identify anomalies in IT infrastructure before they cause service outages.

Cloud Management

Minimize business risk and manage costs with self-service delivery of cloud services.

Orchestration

Automate IT processes, eliminate manual tasks, and remediate service issues.

ITOM

We play nice with existing software

ITOM integrates with your preferred monitoring tools, cloud platforms, serverless infrastructure, and asset management software.

Slack

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Communicate transparently and reach resolution faster by connecting Slack in the Integration Hub.
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Microsoft

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Manage network events by automatically generating incidents and assigning work to the correct party.
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Join us at a live or virtual event

SEE LOCATIONS

Now at Work coming to you

Join a global event near you to unlock the power of modern digital workflows.

INDUSTRY EVENT

Black Hat 2019: August 7-8

Experts show you how to resolve security incidents and vulnerabilities fast. 

INDUSTRY EVENT

VMworld 2019 - August 25-29

Attend this top-notch event that anyone in the IT industry will find valuable.

Choose a package

Find the ITOM package that works for your business.

Standard

(2)
  • Discovery
  • Event Management
  • Operational Intelligence
  • Orchestration
  • Service Mapping
  • Cloud Management

Professional

(4)
  • Discovery
  • Event Management
  • Operational Intelligence
  • Orchestration
  • Service Mapping
  • Cloud Management

Enterprise

(6)
  • Discovery
  • Event Management
  • Operational Intelligence
  • Orchestration
  • Service Mapping
  • Cloud Management

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