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Manage IT ops to deliver high-performance services

IT Operations
Management (ITOM)

Predict issues, reduce user impact, and automate resolutions with AIOps.

Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows.

Deliver proactive digital operations with AIOps.

Don’t just take our word for it

See how companies like yours use IT Operations Management to make work, work better for people.

FINANCIAL SERVICES

$350K annual savings

Finastra improves visibility into its apps and infrastructure to speed IT issue resolution.

TECHNOLOGY

Successful CMDB deployment

With ITOM, Red Hat unites its IT services for smarter business decisions.

SERVICES

95% less time for admin and maintenance

Globalia enables a self-service solution to help its users be more productive.

Capabilities that scale with your business

IT Operations Management groups key applications and capabilities into packages that can scale with you as your needs change.

ITOM Visibility

Discovery

Get a holistic view of your operations footprint across on-premises data centers and cloud.

ITOM Visibility

Service Mapping

Map the relationships between IT components and business services in dynamic environments.

ITOM Visibility

Certificate Management

Discover, itemize, and proactively manage your TLS certificates.

ITOM Visibility

Firewall Audits and Reporting

Track firewall policies, monitor ownership, and perform proactive audits.

ITOM Visibility

Service Graph Connectors

Accurately import and standardize external data into your CMDB.

ITOM Visibility

Configuration Management Database

Identify CMDB data from multiple sources and revert updates to a specific, defined source.

ITOM PREDICTIVE AIOPS

Predictive AIOps

Predict and prevent issues with a single system to gain insights and automate resolution.

ITOM PREDICTIVE AIOPS

Event Management

Reduce event floods from monitoring tools and gain insight into business service health.

ITOM PREDICTIVE AIOPS

Health Log Analytics

Proactively analyze real-time log data and detect anomalies.

ITOM PREDICTIVE AIOPS

Site Reliability Operations

Register services, track changes and respond to incidents.

ITOM Optimization

Cloud Management

Minimize business risk and manage costs with self-service delivery of cloud services.

Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.

Choose a package

Find the ITOM package that works for your business.

Standard

(6)
  • Discovery
  • Service Mapping
  • Certificate Management
  • Firewall Audit
  • Service Graph Connectors
  • Configuration Management Database
  • Event Management
  • Site Reliability Operations
  • Predictive AIOps
  • Health Log Analytics
  • Cloud Management

Professional

(8)
  • Discovery
  • Service Mapping
  • Certificate Management
  • Firewall Audit
  • Service Graph Connectors
  • Configuration Management Database
  • Event Management
  • Site Reliability Operations
  • Predictive AIOps
  • Health Log Analytics
  • Cloud Management

AIOps Enterprise

(11)
  • Discovery
  • Service Mapping
  • Certificate Management
  • Firewall Audit
  • Service Graph Connectors
  • Configuration Management Database
  • Event Management
  • Site Reliability Operations
  • Predictive AIOps
  • Health Log Analytics
  • Cloud Management