Manage and govern all AI models and assets across your enterprise with ServiceNow AI Control Tower.
AI Platform Capabilities ServiceNow AI Platform AI Control Tower AI Agents ServiceNow Otto Autonomous Workforce
Control and govern AI AI Control Tower Any AI agent, any model, any identity. Finally, one place to control and govern them all. Watch Demo Schedule Demo
How it works You can't control what you can't see. AI Control Tower finds every AI agent, model, and identity across your enterprise. It governs risk. Enforces compliance. Monitors runtime performance. Measures AI value. All on the only platform that connects AI strategy, governance, and security to your workflows and Configuration Management Database (CMDB). Vendor-agnostic. Built for scale. Discover any AI Go from zero AI visibility to complete oversight. Automatically inventory any AI agent, model, and MCP server from first or third parties with no blind spots. Video CTA Secure any AI action Track AI identity, access, and exposure. Monitor security posture metrics. Enforce least-privilege access. Block prompt injections around the clock. Video CTA
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Built on the ServiceNow AI Platform AI Control Tower runs on the ServiceNow AI Platform, the cloud foundation that enables all of our products. Our CMDB and Common Services Data Model (CSDM) embed AI into the core of your business services and technology. Only ServiceNow unites AI, data, and workflows on a single, enterprise-grade platform designed for scale, trust, and efficiency.  Explore Platform
Connect AI to your IT Gain full visibility into your AI ecosystem by mapping AI assets and their relationships to business services. Make data-informed strategic decisions.  Simplify complex workflows  Automate workflows powered by the native intelligence of the platform. Manage AI across your enterprise consistently and efficiently. Track AI Value Turn AI visibility into business value. Connect AI performance to outcomes and prove ROI with real metrics, implementing and achieving strategic goals.
Integrate any AI AI Control Tower works with any AI—whether internally built, third-party sourced, or agent-driven. It integrates seamlessly with your workflows, data, and processes.
Empowering AI leaders to take control Chief AI officer Align your AI initiatives with enterprise goals and prioritize projects for maximum impact. Gain real-time AI performance metrics and ROI insights to demonstrate tangible value, enhance AI strategies, and scale AI confidently and responsibly. CIO and CTO Gain a unified view of AI investments mapped to their technology assets and business services, for informed decision-making. Simplify and improve operations through automation and robust security. Help IT teams manage any AI deployment efficiently. Risk and security leaders Get comprehensive tools to assess AI risks, monitor compliance with regulations, and maintain audit-ready governance throughout the AI lifecycle. Adhere to internal policies and external standards effectively, while reducing risk exposure.
Explore related products Integrated Risk Management Make risk-informed decisions and increase efficiency. Innovate at speed, confidently, to reach your business goals. IT Asset Management Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.  Strategic Portfolio Management Gain the insights you need to move from strategy to business outcomes in a constantly changing world.
Package AI Control Tower Get the apps to help you centrally manage any AI end to end.  Contact Us for Pricing
  • AI Control Tower Workspace
  • AI Discovery and Inventory Data Model
  • AI Asset Lifecycle Management
  • AI Risk and Compliance Management
  • AI Case Management
  • Content for NIST AI RMF and EU AI Act
Talk to an expert Connect with us and discover how ServiceNow AI Control Tower can help you govern, measure, and boost the impact of AI. Let's Connect Community Connect, share, learn, and collaborate with over one million like-minded individuals in the ServiceNow user community. Documentation Review our product doc to learn more about what you’ll get from ServiceNow AI Control Tower. Partners Find a ServiceNow partner that has proven expertise to meet your business needs.
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