Manage and govern all AI models and assets across your enterprise with ServiceNow AI Control Tower.
AI Platform Capabilities ServiceNow AI Platform AI Control Tower AI Agents ServiceNow Otto Autonomous Workforce
AI Control Tower Discover, secure, and measure any AI Join us August 27th at 10 am PT to see ServiceNow AI Control Tower in action. Learn how to enforce runtime governance for AI at scale, and hear how it works for 30K ServiceNow employees. Add to Calendar AI Control Tower Live ServiceNow AI Control Tower is the single hub to discover, secure, and measure the impact of all the AI across your enterprise. Join our product experts as they demonstrate how you can control and scale AI with confidence.


See you there.

https://www.servicenow.com/live August 27, 2026 10 am - 11:30 am PT https://www.servicenow.com/live?cid=c:aict_livestream:ics Schedule Demo
How it works You can’t control what you can’t see. AI Control Tower gives you one place to discover any AI asset, secure AI actions, and govern AI activity. Observe AI performance and measure the value of your AI. Discover any AI Go from zero AI visibility to complete oversight. Automatically inventory any AI agent, model, and MCP server from first or third parties with no blind spots. Video CTA Secure any AI action Track AI identity, access, and exposure. Monitor security posture metrics. Enforce least-privilege access. Block prompt injections 24/7. Video CTA
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Eyebrow My Heading Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae.Sed auctor, turpis ut leo gravida iaculis, sapien metus egestas efficitur. Link Item 1 Link Item 2 Link Item 3 CTA Primary Govern any AI activity Establish AI strategy and manage lifecycle and risks. Enforce integrated controls and demonstrate compliance continuously, without spreadsheets or bottlenecks. Video CTA Observe AI performance Continuously monitor and evaluate AI agents’ performance through metrics and log traces. Video CTA Measure AI’s value Quantify AI’s business impact with comprehensive metrics. Track adoption rates, realized value, and ROI from day one. Video CTA
Built on the ServiceNow AI Platform AI Control Tower runs on the ServiceNow AI Platform, the only platform that connects AI strategy, governance, and security to your workflows and CMDB. ServiceNow unites AI, data, workflows, and security on a single, enterprise-grade platform designed for scale, trust, and efficiency. Explore Platform
Take control of any AI Discover any AI, whether it's built, bought, or shadow AI. Enrich each AI asset as a configuration item with lineage, ownership, and relationships. Connect AI to your IT Gain full visibility into your AI ecosystem by mapping AI assets and their relationships to business services. Make data-informed decisions. Close the loop on AI risk Automatically enforce governance at scale and take corrective action at the speed that AI operates. Track AI impact Evaluate the ROI of every AI asset in your inventory with AI Control Tower.
Empowering AI leaders to take control Chief AI officer (CAIO) Align your AI initiatives with enterprise goals and prioritize projects for maximum impact. Gain real-time AI performance metrics and ROI insights to demonstrate tangible value, enhance AI strategies, and scale AI confidently and responsibly. CIO and CTO Gain a unified view of AI investments mapped to their technology assets and business services, for informed decision-making. Simplify and improve operations through automation and robust security. Help IT teams manage any AI deployment efficiently. Risk and security leaders Get comprehensive tools to assess AI risks, monitor compliance with regulations, and maintain audit-ready governance throughout the AI lifecycle. Adhere to internal policies and external standards effectively, while reducing risk exposure.
Explore related products Integrated Risk Management Make risk-informed decisions and increase efficiency. Innovate at speed, confidently, to reach your business goals. IT Asset Management Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.  Strategic Portfolio Management Gain the insights you need to move from strategy to business outcomes in a constantly changing world.
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How we deliver real-world results
Customer Zero See how ServiceNow uses our own platform to manage AI as an enterprise capability. AI Control Tower acts as the connective tissue across every AI use case, from strategy and planning through deployment and value measurement. Watch Video (2:10)
Package AI Control Tower Get the apps to help you centrally manage any AI end to end. Contact Us for Pricing
  • AI Control Tower Workspace
  • AI Discovery and Inventory Data Model
  • AI Asset Lifecycle Management
  • AI Risk and Compliance Management
  • AI Case Management
  • Content for NIST AI RMF and EU AI Act
FAQ Expand All Collapse All How is AI Control Tower different from other AI governance solutions?
Most vendors focus on a single area like governance or security or limit capabilities to AI within their own cloud ecosystems. AI Control Tower is the only platform that unifies AI discovery, observability, governance, security, and value calculation, to provide you with a single source of truth for every AI asset across every cloud and vendor.
Can AI Control Tower help discover AI agents we don't know about?
Yes. AI Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across your entire enterprise and displays them in a unified inventory tied to your CMDB for business context.
How does AI Control Tower handle regulatory compliance?
AI Control Tower provides you with flexible, automated, auditable, and traceable compliance gates. It has out-of-the-box governance workflows and content packs for EU AI Act, NIST AI RMF, and state regulations such as the California AI Transparency Act.
Does AI Control Tower work with our existing ServiceNow investments?
Absolutely. AI Control Tower is fully integrated into the ServiceNow AI Platform and exists within your CMDB. Reach out to your account team to learn more about the compounding benefits of AI Control Tower with your existing ServiceNow investments.
Talk to an expert Connect with us and discover how ServiceNow AI Control Tower can help you govern, measure, and boost the impact of AI. Let's Connect Community Connect, share, learn, and collaborate with over one million like-minded individuals in the ServiceNow user community. Documentation Review our product doc to learn more about what you’ll get from ServiceNow AI Control Tower. Partners Find a ServiceNow partner that has proven expertise to meet your business needs.
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