Put AI to work for your nonprofit Automate workflows, engage stakeholders, and scale your mission impact with the ServiceNow AI Platform. Get White Paper Read Nonprofit Transformation Blog
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Accelerating impact with ServiceNow’s AI Platform ServiceNow.org empowers nonprofits with tailored solutions and guidance to enhance digital transformation for greater impact. Read eBook
Discover dedicated solutions for nonprofits Bring AI to every corner of your organization by connecting data and workflows on a single platform.
Unify IT Operations
One AI Platform to power your operations and mission Modernize and integrate your IT infrastructure from disconnected systems. Boost efficiency, cut costs, and streamline service delivery in one place. Read Story
Raise and Manage Funds
Effectively raise, manage, and deploy funds Plan and execute fundraising through grant and donor lifecycle engagement. Securely track and report on funds to fulfill compliance and regulatory needs.
Employee and Volunteer Experiences
Smarter recruitment, faster onboarding, and automated workflows Action the full employee and volunteer lifecycle with case resolution and automated task management. Read Story
Program and Service Delivery
Enhance beneficiary and field services Enable AI-powered self-service, manage resource allocation, and coordinate program and field service delivery for seamless beneficiary experiences. Read Story
Measure Mission Impact
Data-driven investments using real-time insights Visualize, monitor, and report on operational performance and program impact with real-time dashboards to demonstrate progress and build stakeholder trust. Learn More Watch Demo
Our customers are making an impact More Stories
Connecting refugees with host families Welcome.US provides a safe process to help millions of people forcibly displaced worldwide. Watch Video Read Story
Our customers are making an impact More Stories
Improving child healthcare and nutrition Ndlovu Care Group tackles malnutrition in rural South Africa through better data tracking. Watch Video Read Story
Our customers are making an impact More Stories
Transforming access to career coaching with AI CareerVillage.org equips learners and job seekers for success with an AI-powered career coach. Read Story
Our customers are making an impact More Stories
Establishing a central call center The UNHCR–the UN refugee agency, supports displaced Ukrainian citizens. Watch Video Read Story
Report Nonprofit Digital Transformation Report Our research reveals that nonprofits harnessing AI for impact are seeing gains in top-line growth, cost reduction, and innovation. Read Report Discover your AI maturity score
“I genuinely believe Generative AI and tools like Now Assist will be key enablers for us to scale.” Madeleine Fackler Chief Information and Operations Officer, The International Rescue Committee Watch Video
Investing in our communities $29M+ Total social investment in 2023 57K+ Employee volunteer hours 7.5K+ Nonprofits supported through corporate donations
Grant ServiceNow.org Partnership for Good Grant Our 2025 grant application is closed. We're partnering with Accenture, Advance Solutions, GlideFast Consulting, and Plat4mation to award four grants of up to $2 million in value of technology licenses, consulting services, and monetary awards to help organizations further their impact. Hear from our 2024 grantees
2025 grant recipients and partners Read Blog Cause and Cure Grant In partnership with GlideFast Consulting Video CTA Disaster and Community Support Grant In partnership with Advance Solutions Video CTA Education and Youth Services Grant In partnership with Plat4mation Video CTA Sustainability and Decarbonization Grant In partnership with Accenture Video CTA
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Frequently asked questions Expand All Collapse All How can nonprofits use AI?
ServiceNow puts AI to work for people by freeing up time to make a bigger impact. By adopting the power of AI for nonprofits, the ServiceNow AI Platform enables organizations to create custom AI tools to meet the needs of employees, beneficiaries, volunteers and donors. From AI Agents to Now Assist, organizations can offload routine work, streamline processes for beneficiaries, and make decisions quicker with automated resolutions and real-time data.
What types of nonprofit software solutions are available?

ServiceNow.org provides tailored nonprofit software solutions on the ServiceNow AI Platform to support digital transformation across nonprofits and foundations. Empower your workforce and enhance beneficiary experiences with solutions that foster collaboration and stronger communication. With strategic IT Management, organizations can ensure seamless operations and enhance overall efficiency. Utilize Supply & Asset Management to inform decisions that ensure resources are leveraged to their fullest potential.

See how our customers are putting ServiceNow to work for their missions.
Why should nonprofit organizations use software to manage their operations?
Organizations are at an inflection point where decisions to incorporate technology solutions will begin to impact their ability to deliver on their mission. Our research shows that 92% of nonprofits agree digital experiences aren't meeting their needs. Technology-empowered nonprofits are reporting better decision-making, reduced costs, and greater employee productivity as a result of digital transformation. By adopting software for nonprofits and leveraging the power of AI to enable staff to focus more time on making a positive impact, organizations will be able to do more good.
What are some of the benefits of nonprofits using software?
Nonprofit digital transformation is mission critical. By incorporating technologies that enable organizations to streamline operations, improve data management, and leverage AI to expand accessibility, organizations can spend more time doing the work that matters most. Incorporating the right software and digital strategy can help organizations more effectively serve their communities.
How can you ensure your software fits your nonprofit's needs?
ServiceNow.org has a dedicated team of experts to support nonprofits and foundations by creating access to tailored software solutions for nonprofits that'll help them accelerate their missions. We work closely with organizations to understand their needs and impact goals. With products and solutions ranging from IT service management to customer service management, field service management, and more, our AI-powered platform can digitally transform your organization.
Get in touch with ServiceNow.org Find out how we can help advance your mission. Connect Now