We bring the transformational capacity of technology to nonprofits with a unifying platform and digital experience that centers everyone around the mission.
Put AI to work for your nonprofit
One platform to streamline your nonprofit operations, from donations and volunteers to program delivery, so your team can focus on what matters most.
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ServiceNow for Nonprofits
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Discover dedicated solutions for nonprofits
Use AI to scale your resources, create efficiencies and personalize experiences.
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Unify IT Operations
One AI Platform to power your operations and mission
Modernize and connect your IT systems by bringing AI, data, and workflows together to cut costs, reduce manual work, and direct more resources to focus on your mission.
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Raise and Manage Funds
Simplify fundraising, donor management and tracking
Manage donor and grant lifecycles, track funding, and meet regulatory requirements with unified nonprofit financial management tools.
Employee and Volunteer Experiences
Smarter recruitment and faster onboarding
Improve every step of the employee and volunteer journey with automated task management and faster case resolution.
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Program and Service Delivery
Transform beneficiary and field services
Enable AI-powered self-service, coordinate field teams, and manage resource allocation to deliver timely and reliable beneficiary experiences.
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Measure Mission Impact
Real-time insights for data-driven decisions
Visualize, monitor, and report on operational performance and program impact with real-time dashboards to demonstrate progress and build stakeholder trust.
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Our customers are making an impact
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Expediting the path from donor to patient
UNOS serves the donor and transplant community with streamlined organ matching operations.
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Improving child healthcare and nutrition
Ndlovu Care Group tackles malnutrition in rural South Africa through better data tracking.
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Simplifying property management for everyone
RNIB launches an accessible Property Service Desk for blind and partially sighted staff and residents.
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Transforming access to career coaching with AI
CareerVillage.org equips learners and job seekers for success with an AI-powered career coach.
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Harnessing scalable IT to drive efficiency
Community Living Toronto leverages consistent, scalable IT services to enhance staff productivity.
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2025 grant recipients and partners
ServiceNow.org empowers nonprofits with tailored solutions and guidance to enhance digital transformation for greater impact.
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Investing in our communities
$27M+
Total social investment in 2024
69K+
Employee volunteer hours
10K+
Nonprofits supported
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Frequently asked questions
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How can nonprofits use AI?
ServiceNow puts AI to work for people by freeing up time to make a bigger impact. By adopting the power of AI for nonprofits, the ServiceNow AI Platform enables organizations to create custom AI tools to meet the needs of employees, beneficiaries, volunteers and donors. From AI Agents to Now Assist, organizations can offload routine work, streamline processes for beneficiaries, and make decisions quicker with automated resolutions and real-time data.
What types of nonprofit software solutions are available?
ServiceNow.org provides tailored nonprofit software solutions on the ServiceNow AI Platform to support digital transformation across nonprofits and foundations. Empower your workforce and enhance beneficiary experiences with solutions that foster collaboration and stronger communication. With strategic IT Management, organizations can ensure seamless operations and enhance overall efficiency. Utilize Supply & Asset Management to inform decisions that ensure resources are leveraged to their fullest potential.
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Why should nonprofit organizations use software to manage their operations?
Organizations are at an inflection point where decisions to incorporate technology solutions will begin to impact their ability to deliver on their mission. Our research shows that 92% of nonprofits agree digital experiences aren't meeting their needs. Technology-empowered nonprofits are reporting better decision-making, reduced costs, and greater employee productivity as a result of digital transformation. By adopting software for nonprofits and leveraging the power of AI to enable staff to focus more time on making a positive impact, organizations will be able to do more good.
What are some of the benefits of nonprofits using software?
Nonprofit digital transformation is mission critical. By incorporating technologies that enable organizations to streamline operations, improve data management, and leverage AI to expand accessibility, organizations can spend more time doing the work that matters most. Incorporating the right software and digital strategy can help organizations more effectively serve their communities.
How can you ensure your software fits your nonprofit's needs?
ServiceNow.org has a dedicated team of experts to support nonprofits and foundations by creating access to tailored software solutions for nonprofits that'll help them accelerate their missions. We work closely with organizations to understand their needs and impact goals. With products and solutions ranging from IT service management to customer service management, field service management, and more, our AI-powered platform can digitally transform your organization.
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