Privacy management unifies and scales privacy data compliance while ensuring data protection building trust with customers and employees.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
    
        
            
                Privacy Management Overview 
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform for enterprise automation 
        
    
        
            
    
        
            Operationalize risk and resilience as part of the employee experience. Eliminate privacy risks, respond promptly to emerging threats, and comply with global data privacy regulations, all powered by the ServiceNow AI Platform, a single system of action for the enterprise.
        
    
        
        
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
             Explore AI Platform 
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Features of Privacy Management
        
    
        
            
    
        
            Privacy Management groups key applications and capabilities into a single package, designed to address all your needs in one place. 
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Privacy Case Management 
        
    
        
            
    
        
            Triage, investigate, and resolve privacy breaches.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Agnostic Framework 
        
    
        
            
    
        
            Import any privacy regulation into a common taxonomy for easy policy and compliance management. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Control Testing Automatization 
        
    
        
            
    
        
            Replace a point-in-time approach with ongoing monitoring to identify violations and respond faster. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Response-Triggered Actions 
        
    
        
            
    
        
            Apply controls, tag personal info, and update processing activity records from assessment responses. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Third-Party Integrations 
        
    
        
            
    
        
            Support data discovery of personal information and access to libraries of current regulations. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Processing Activity Identification 
        
    
        
            
    
        
            Use a record of processing activity (ROPA) or automatically detect an application record change. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Smart Issue Management 
        
    
        
            
    
        
            Use AI/ML to assign, group, and suggest remediation—reducing time spent from days to just minutes. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Privacy Impact Assessments 
        
    
        
            
    
        
            Assess how personal data is collected, used, accessed, shared, safeguarded, and stored to gauge risk.  
        
    
        
        
    
    
    
    
    
    
        
        
    
        Policy Lifecycle Management 
        
    
        
            
    
        
            Automate a consistent approval and review process for up-to-date policies with a preset lifecycle. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Policy Exceptions 
        
    
        
            
    
        
            Review and assess exceptions appropriately for a truer view of your enterprise’s compliance posture. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Workspaces and Portals 
        
    
        
            
    
        
            Work better with persona-based user experiences and service portals to submit privacy inquiries. 
        
    
        
        
    
    
    
    
    
    
        
        
    
        Supplier Privacy Assessment 
        
    
        
            
    
        
            Use Third-party Risk Management to assess third-party privacy risk for a stronger privacy posture. 
        
    
        
        
    
    
    
    
    
    Load More
    
        
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Do more with Privacy Management
        
    
        
            
    
        
            Combine Privacy Management with other products and apps to create a powerhouse technology platform. Deliver long-term, strategic value and reduce privacy risk by connecting your operations.
        
    
        
        
            
                 
    
    
        
        
            Discover Solution
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        FAQs
        
    
        
            
    
        
            Dive into FAQs related to Privacy Management.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
            Learn About ServiceNow
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            See All Articles
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
    
    
  
  
    
   
   
   
   
   
   
    
    
    
      
        
          What is data privacy?
        
        
      
    
      
        
          What is compliance management?
        
        
      
    
      
        
          What is data governance framework?
        
        
      
    
      
        
          What is the difference between ServiceNow and Jira?
        
        
      
    
  
    
    
    
        
    
        
    
        
    
 
    
 
            
        
            
                Benefits
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Benefits
        
    
        
            
    
        
            Manage privacy risk and compliance in real time across the enterprise with Privacy Management. 
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Support Privacy by Design
        
    
        
            
    
        
            Embed privacy management into daily workflows, making it a natural part of the enterprise fabric.
        
    
        
        
            
        
            
                 
    
    
        
        
            Watch Demo
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Manage risk and compliance
        
    
        
            
    
        
            Identify risks, incidents, and compliance violations in real time through continuous monitoring. 
        
    
        
        
            
                 
    
    
        
        
            Read Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Unify governance
        
    
        
            
    
        
             Keep privacy top of mind with a single platform, consistent cross-functional automation, AI, and machine learning (ML).  
        
    
        
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Build trust
        
    
        
            
    
        
             Communicate effectively to support data protection across the enterprise and third-party entities.
        
    
        
        
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
 
            
        
            
                Platform
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            Privacy Management includes AI and other powerful platform capabilities so you can get access to real-time intelligence to improve visibility and data privacy-related decisions. Transform your business with a single, unifying platform for digital business.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform to make work flow
        
    
        
            
    
        
            ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
        
    
        
        
            
                 
    
    
        
        
            Explore AI Platform
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:28)
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Workflow Automation
        
    
        
            
    
        
            Build and manage multiple complex workflows with no-code playbooks. Speed cross-functional responses to risks and compliance violations.
        
    
        
        
            
                 
    
    
        
        
            Start Automating
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Single data model
        
    
        
            
    
        
            Eliminate information silos with one data source for your enterprise. Get an integrated view of risk and compliance.
        
    
        
        
            
                 
    
    
        
        
            View CMDB
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Actionable insights
        
    
        
            
    
        
            Give everyone in your organization the info they need to make smarter decisions and improve business processes. Make risk and resilience a natural part of the employee experience.
        
    
        
        
            
                 
    
    
        
        
            Explore AI
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Security lives at the center of all we do
        
    
        
            
    
        
            Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
        
    
        
        
            
                 
    
    
        
        
            Find Out How
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Certified Integrations
        
    
        
        
            
                 
    
    
        
        
            See All Integrations
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
        Privacy Case Management integration with RadarFirst
        
    
    
      
    
        
            Automate privacy incident risk assessment and get clear, actionable notification obligations within seconds.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
    
    
    
        
    
        
    
 
    
 
            
        
            
                Plans and Packages
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
         
    
    
         
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What You Get 
        
    
        
            
    
        
            Privacy Management simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Key features for Privacy Management 
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Privacy Case Management
        
    
        
            
    
        
            Triage, investigate, and resolve privacy breaches.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Agnostic Framework 
        
    
        
            
    
        
            Import any privacy regulation into a common taxonomy for easy policy and compliance management.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Control Testing Automatization 
        
    
        
            
    
        
            Replace a point-in-time approach with ongoing monitoring to identify violations and respond faster.
        
    
        
        
    
    
 
    
    
    
        
        
    
        Get results quickly
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        ServiceNow Impact
        
    
    
      
    
        
            Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Support 
        
    
    
      
    
        
            Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Expert services 
        
    
    
      
    
        
            Get a team of experts to support your implementation, improve your instance health, or anything in between.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Training and certification  
        
    
    
      
    
        
            Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Partners 
        
    
    
      
    
        
            Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Community 
        
    
    
      
    
        
            Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Product documentation 
        
    
    
      
    
        
            Learn how to use our products, find answers to your technical questions, and explore products by release.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
    
    
    
        
    
 
    
 
            
        
            
                Resources
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Read Brief
        
    
        
            
    
        
            Learn how to implement consistent and scalable data privacy governance across your entire organization.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        See Latest Release
        
    
        
            
    
        
            Improve customer satisfaction by launching new technology services. Build better customer experiences with the latest apps and features.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
        
    
        
    
 
    
    
    
        
        
    
        Featured Resources 
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
            View All Resources
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
            
        
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
        
        VIDEO
        
    
        Privacy Management Overview
        
    
        
        
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:36)
        
        
    
    
    
    
    
            
        
    
 
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Data Sheets
        
    
    
    
      
        
          RadarFirst and ServiceNow: Automated Intelligent Privacy Incident Management
        
        
      
    
      
        
          Effectively manage enterprise-wide risk and corporate compliance
        
        
      
    
  
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Webinars
        
    
    
    
      
        
          What’s new in Privacy Management?
        
        
      
    
      
        
          Boost Compliance with Global Data Privacy Laws
        
        
      
    
  
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What the industry experts are saying
        
    
        
            
    
        
            See how ServiceNow can help you proactively manage risks, safeguard data, and maintain regulatory compliance with an integrated, automated approach.
        
    
        
        
            
                 
    
    
        
        
            Get Forrester Wave
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Discover Business Value
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
 
            
        
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Talk to an expert
        
    
        
            
    
        
            Connect with us to start identifying and managing privacy risks throughout your organization with ease.
        
    
        
        
            
                 
    
    
        
        
            Contact Us
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
        
        
        
    
        
    
     
 
    
 
 
    
 
 
            
            
    
    
     
        
            
            Contact
        
        
            
            Demo