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Discover solutions for national and federal governments Our single platform and data model brings automation and intelligence to every corner of government agencies.
Automate Processes with GenAI
Save time, money, and effort Unlock productivity for mission-critical staff. Shift to digital channels and offload work through automation.
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Increase Confidence in Decisions
Upgrade departmental performance Monitor and improve tech infrastructure. Identify areas of inefficiency and escalate information on demand.
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Act on Inefficiency in IT and Beyond
Act upon points of inefficiency in IT and beyond Connect domains, systems, and assets guided by a control center that manages workflows across government instances.
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ServiceNow offers cloud deployment options designed to meet government-grade compliance standards Find out how
Featured products Public Sector Digital Services Empower government employees to provide the public with intuitive, frictionless, accessible service. Explore How Field Service Management Optimize field service costs, process efficiency, and operations to accelerate productivity. Explore How IT Asset Management Manage hardware, software, and cloud IT assets from a single platform. Explore How Finance and Supply Chain Management Align teams, data, and processes on a single platform. Get more out of existing systems with less effort. Explore How App Engine Empower creators to control complexities, cost, and risk using AI-powered development. Explore How Strategic Portfolio Management Connect strategy with delivery to provide 360º visibility and speed time to value. Explore How
Argonne National Laboratory centralized operational service to improve science needs Argonne National Laboratory partners with ServiceNow to enhance productivity, efficiency, and collaboration across departments. Read Story  View All Stories
Transforming the experience for buyers and sellers ServiceNow is helping the Australian government make its digital services easy to use, accessible, and user-centric. Get Case Study  View All Stories
UK Department for Environment, Food and Rural Affairs adjusts to governmental challenges DEFRA adopts ServiceNow to unify its services, improve flexibility, and promote a consistent experience across the UK government. Find Out How View All Stories
French ministry optimizes key processes and services ServiceNow modern IT solutions help the French Army provide mission-critical national defense and maintain sovereignty abroad. Get Case Study View All Stories
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ANALYST REPORT Forrester Wave: Industry Cloud Solutions for Public Sector, Q1 2026 Get Report
Thought Leadership Government Transformation Study AI-Powered Cities Study  Analyst Reports Leader, Customer Favorite in Forrester Wave: Industry Cloud Solutions for Public Sector, Q1 2026 Leader in IDC MarketScape: National Civilian Government AI-Powered Experiences, Q3 2025 Leader in Gartner Magic Quadrant for CRM Customer Engagement, 2025 Event Highlights 2026 Government Forum
See how we help governments work better Government Forum 2026 Watch on demand to explore how agencies are putting AI to work. Save the date for next year's Government Forum on February 25, 2027 at the Walter E. Washington Convention Center. Knowledge® 2026 Relive moments that matter. Catch all the breakthroughs on demand, and don't forget to join us again next year for our epic 20th anniversary. Put AI to Work at an AI Summit in 2026 Join us at an AI Summit near you! Learn how ServiceNow acts as the AI control tower and learn how to put AI to work today.
Frequently asked questions Expand All Collapse All What is the ServiceNow position on responsible AI?
ServiceNow artificial intelligence models are built against the National Institute of Standards and Technology (NIST) Risk Management Framework. These frameworks standardize an approach to using artificial intelligence built on four pillars: human-centricity, transparency, accountability, and inclusivity.
How does ServiceNow approach compliance for national governments?

ServiceNow empowers public sector organizations around the globe with several purpose-built in-country certified cloud environments, where security and innovation coexist seamlessly.  

FedRAMP High, DOD IL-4 and IL-5, HITRUST, IRAP, and a commitment to more.

In the United States, ServiceNow offers the federal government two distinct regulated clouds built to different compliance standards: the Government Community Cloud (GCC) and the National Security Cloud (NSC). 
How does the ServiceNow partner ecosystem come to life in national and federal government?
ServiceNow works with strategic partners in the public sector to add value for customers. From platform (hyperscaler) partnerships with Microsoft, Amazon Web Services, and Google Cloud, to industry-centric partnerships with global system integrators and government specialist organizations. Key partnerships help government customers get the most out of existing and future technology procurement decisions.
Does ServiceNow offer cloud deployment options for customers in regulated industries?
ServiceNow offers flexible cloud deployment options for customers of all types. In the United States, options include purpose-built environments such as the US Government Community Cloud (certified at FedRAMP High and DoD IL-4) as well as our National Security Cloud (NSC), which is restricted to access by US DoD entities with a requirement to store data at DoD Impact Level 5 (IL-5). Similarly, in markets that require regional compliance measures, ServiceNow has deployment options to serve a range of data sovereignty needs.
How does ServiceNow approach compliance with national and regional accessibility legislation?
ServiceNow is committed to providing an inclusive experience for all our users. We are Web Content Accessibility Guidelines (WCAG) 2.1AA conformant and proactively planning for WCAG 2.2 AA. Our emphasis is on usability, and we believe accessibility conformance is the floor, not the ceiling. We have a dedicated team of accessibility experts and manual testers who work with our customers to focus on our belief in continual improvement. Our Platform includes numerous out-of-the-box accessibility preferences, including dark theme, 400% zoom, keyboard shortcuts, patterned data visualization, and soon-to-come voice-to-text and page summarization. These measures help us maintain conformance with the Americans with Disabilities Act (ADA), the latest European Accessibility Act (EAA), Accessible Canada Act (ACA), Australia’s Disability Discrimination Act (DDA) and all other global accessibility legislation.
How does ServiceNow support translation into multiple languages?
As a global company, promoting seamless language support is a high priority at ServiceNow. We want to make sure citizens feel supported in their language of choice no matter where in the world they are located. We offer 24 out-of-the-box language options and can customize solutions for any language.
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