Performance Analytics Content Pack for Agile 2.0

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Improve your Agile processes and practices using preconfigured dashboards with data visualizations from the Platform Analytics Content Pack for Agile 2.0.

    Enabling the Performance Analytics Solution

    Use the Performance Analytics widgets on the dashboard to visualize data over time, analyze your business processes, and identify areas of improvement. With solutions, you can get value from Performance Analytics for your application with minimal setup.
    Note:
    Solutions include some dashboards that are inactive by default. You can activate these dashboards to make them visible to end users according to your business needs.

    For unlimited access to all features of this Platform Analytics Solution, purchase a Performance Analytics subscription. For more information, see Activating your Performance Analytics subscription.

    To use this Platform Analytics Solution, you must activate your subscription to Performance Analytics for Business Management. For more information about entitlements to Performance Analytics, see Activating your Performance Analytics subscription.

    This base system Performance Analytics Solution is available from the ServiceNow Store. To enable this solution, as an admin, navigate to System Applications > Search ServiceNow Store. When the landing page for the ServiceNow Store opens, search for Performance Analytics Content Pack for Agile 2.0. When you find the solution, follow the instructions in the ServiceNow Store. The ServiceNow Store has its own documentation.

    Business stakeholder role support

    The business stakeholder role (sn_agile_read) has read-only access to all Agile 2.0 dashboards. For more information, see Business stakeholder role for Agile Development 2.0.

    Available dashboards and charts

    The Platform Analytics Content Pack for Agile 2.0 includes the following preconfigured dashboards, each containing charts such as burnup, burndown, and cumulative flow diagrams:

    • Agile 2.0 Sprint dashboard: Tracks sprint-level progress using burnup, burndown, and cumulative flow charts.
    • Agile 2.0 Release dashboard: Tracks release-level progress using burnup, burndown, and cycle time charts.
    • Agile 2.0 Team dashboard: Provides velocity history and velocity by type reports.

    For more information about using these dashboards, see Agile Development process flow.