Agile 2.0 Prior Sprint Dashboard

  • Release version: Australia
  • Updated March 12, 2026
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    Summary of Agile 2.0 Prior Sprint Dashboard

    The Agile 2.0 Prior Sprint Dashboard in ServiceNow provides visual insights into the scope, actual burndown, burnup, and forecast trends of previous sprints. It enables Scrum Masters and sprint planners to analyze past sprint performance data to better plan and manage upcoming sprints. This dashboard excludes canceled stories from its metrics to ensure accurate reporting.

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    Access this dashboard via All > Agile Development > Dashboards and select Agile 2.0 Prior Sprint Dashboard.

    Key Features

    • Committed Points Widget: Displays the total story points committed at the start of the sprint.
    • Stories Completed Widget: Shows the number of stories completed in the previous sprint.
    • Completed Widget: Indicates the total story points of work completed in the previous sprint.
    • Missing Estimates Widget: Highlights the count of stories without estimates in the prior sprint, helping identify estimation gaps.
    • Sprint Burndown Report: A line chart showing scope changes and burndown trends, including series for scope, ideal burndown pace, and remaining work. It helps assess if the team was ahead or behind schedule in the previous sprint.
    • Sprint Burnup Report: A line chart illustrating completed work and scope trends, useful for understanding scope changes and team progress over the sprint.

    Indicators and Data Breakdown

    The dashboard uses story points from the Scrum methodology to generate its reports:

    • Scope Series: Sum of all story points in the sprint, representing the planned work.
    • Completed Series: Sum of active story points completed within the sprint.
    • Reports are broken down by current and prior sprints to provide historical context.

    Benefits for ServiceNow Customers

    • Gain clear visibility into scope changes and actual sprint progress to improve sprint planning accuracy.
    • Identify trends in work completion and scope adjustments to anticipate challenges and adjust workflows.
    • Leverage customizable burndown and burnup reports to tailor insights to team preferences and reporting needs.
    • Upgrade path available for customers using earlier versions to access enhanced visualizations and layout improvements.

    Practical Application

    By regularly reviewing the Agile 2.0 Prior Sprint Dashboard, Scrum Masters and sprint planners can make data-driven decisions to optimize sprint commitments, manage scope creep, and improve delivery predictability in future sprints. The dashboard's visualizations and indicators enable proactive adjustments to workload and resource allocation based on prior sprint outcomes.

    Prior Sprint Dashboard provides data visualization on scope, actual burndown and burnup, and forecast trends of previous sprints. Analyze the data and plan the work for upcoming sprints.

    Navigate to All > Agile Development > Dashboards and select Agile 2.0 Prior Sprint Dashboard.

    Figure 1. Agile 2.0 prior sprint dashboard widgets
    Agile 2.0 prior sprint dashboard widgets.
    Figure 2. Agile 2.0 prior sprint dashboard burndown visualization
    Agile 2.0 prior sprint dashboard burndown report.
    Figure 3. Agile 2.0 prior sprint dashboard burnup visualization
    Agile 2.0 prior sprint dashboard burnup report.
    Note:
    Canceled stories are not included in any of this data.

    End user and roles

    End user and goal Required role Benefits

    Scrum master and sprint planner: Need visibility into actual changes in scope and forecast trends of the previous sprints.

    scrum_user

    • Analyze sprint burndown and burnup trends
    • Use the data to plan for upcoming sprints

    Indicators

    The following are the indicators which are used to generate the data for the reports of this dashboard.

    Scrum: Sum of story points of all stories in the current sprint

    Generates the scope series in the Sprint Burndown and Sprint Burnup reports.

    Scrum: Sum of story points of active stories in the current sprint

    Generates the completed series in the Sprint Burndown and Sprint Burnup reports.

    Breakdowns

    The following are the breakdowns used by the indicators.

    • Scrum: Sprint
    • Scrum: Prior Sprint

    Widgets

    Committed points

    Indicates the committed scope (in number of story points) of the sprint.

    Stories Completed

    Indicates the total number of stories that were completed in the previous sprint.

    Completed

    Indicates the amount of work (in story points) that was completed in the previous sprint.

    Missing Estimates

    Indicates the total number of stories in the previous sprint that were missing estimates.

    Data visualizations

    If you are upgrading from version 1.0.2 or earlier of Performance Analytics Content Pack for Agile 2.0. Install this dashboard from Solution Library to upgrade its layout and access the Sprint Burnup visualization. For more information, see Upgrading the layout of Agile 2.0 dashboards.

    Title Type Description

    Sprint Burndown

    Line chart

    Indicates the scope changes, if any, and trends of those scope changes. Indicates the ideal pace of work, how much work is remaining, and if the scope is likely to be completed before the end of the sprint.

    The Sprint Burndown report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that is planned for the sprint.
    • Ideal Burndown: Indicates how the team needs to progress on stories to complete the sprint on time.
    • Remaining: Indicates the amount of work left for completion in the sprint.

      If Remaining is above the Ideal Burndown, it implies that there is more work left than originally estimated. The team is running behind the schedule of the sprint.

      If Remaining is below Ideal Burndown, it implies that there is less work left than originally estimated. The team is running ahead of the schedule of the sprint.

    Analyze the burndown trends and accordingly plan the workload for an upcoming sprint.

    Sprint Burnup

    Line chart

    Shows the previous sprint burnup trend indicating scope changes. Analyze future changes the trend of team's work completion.

    The Sprint Burnup report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that is planned for the sprint.
    • Completed: Indicates the amount of work completed in the sprint.

    You can customize the Burnup and Burndown reports. For more information, see Customizing Agile 2.0 dashboard reports.