EPI-USE is part of groupelephant.com, employing 3,000 people in 32 countries. Best known as the world’s largest and most experienced independent SAP and SuccessFactors HR/Payroll specialist, designing, building and implementing Cloud-based, hybrid and on-premises systems for large, complex multinational corporations. EPI-USE staff provide a broad range of HR shared-service experience along with global HR and Payroll domain expertise on every HR Service Delivery engagement. Our people bring a powerful blend of HR functional and technical innovation to deliver on the goals of the HRSM strategy. Learn more at www.epiuse.com and erp.ngo.
EPI-USE EPI-USE is a global HR, Payroll, and HRSM provider focused on improving HR Services and Employee Experience, leading to greater HR effectiveness Contact Partner Visit Website Customer satisfaction score 4.75 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Brookhaven, Georgia, United States
EPI-USE Contact Partner Partner Types Solutions and Offerings Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About EPI-USE EPI-USE is part of groupelephant.com, employing 3,000 people in 32 countries. Best known as the world’s largest and most experienced independent SAP and SuccessFactors HR/Payroll specialist, designing, building and implementing Cloud-based, hybrid and on-premises systems for large, complex multinational corporations. EPI-USE staff provide a broad range of HR shared-service experience along with global HR and Payroll domain expertise on every HR Service Delivery engagement. Our people bring a powerful blend of HR functional and technical innovation to deliver on the goals of the HRSM strategy. Learn more at www.epiuse.com and erp.ngo. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Employee Experience HR 2.0 Get Offering View All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 7 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 13 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 14
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Peru, United States Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States Europe, Middle East & Africa South Africa Pretoria, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States Europe, Middle East & Africa South Africa Pretoria, South Africa
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program