Determine the next node displayed in a decision tree

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • Configure a path in Decision Tree Builder to set the conditions for when the next question or a guidance is displayed in a decision tree.

    시작하기 전에

    Role required: admin, sn_gd_core.decision_tree_author

    이 태스크 정보

    You can create two or more paths from any question node.

    Because you can add a question node only after a guidance node, the path configuration isn’t required.

    프로시저

    1. Navigate to All > Guided Decisions > Decision Trees.
    2. Select the decision tree from the list.
    3. Select Open in Builder.
    4. In Decision Tree Builder, select the Add path icon (Add path icon) on a node.
      A new path and a new node are added to the canvas.
    5. Select the new path.
    6. Enter a name for the path.
    7. In the Path priority field, enter a priority order for this path.
      The path with the lowest priority order is executed first.
    8. Configure one or more conditions by selecting a question from the previous node, an operator, and an input's value.
      For example, if the answer type is an integer, you can set a condition that when a value that a customer provides is more than the value you specify in the condition, this path must be taken.

      You can access the direct parent node’s inputs only while configuring a condition for the path.

    9. 옵션: If there are multiple questions in a question node, select New condition set to define a complex condition for a combination of answers.
    10. Select Save and close.

    다음에 수행할 작업

    Continue building your decision tree.